SCI-121 Emotional Intelligence at Workplace

Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

Emotions are contagious. They spread from one person to another quickly, strengthening or harming the organization. Improve relationship quality and build a culture of accountability.

 
This course is critically needed & essential for all employees at the workplace.

• Implement & practice core skills on self-management, self-awareness, social awareness & relationship management at work.
• Strengthen relationships at work by increasing your understanding of social & emotional behaviors.
• Interpret, manage & adapt more effectively with responses to particular situations.
• Read the emotional style of individuals & adjust your communications accordingly without being controlled by your underlying emotions.
• Cultivate success at work through regulating & navigating your emotions to overcome challenging situations & conflicts.
• Taking intelligent action & be fully aware of emotion-based decisions.

Section 1: Emotional Intelligence Defined
Section 2: Becoming Self-Aware
Section 3: Self-Management/Regulating Your Emotions
Section 4: Empathy (E) and Social Skills (SS)
Section 5: Skills in Emotional Intelligence
Section 6: Verbal & Non-Verbal Communication Skills
Section 7: Social Management and Responsibility
Section 8: Wrapping Up