MASTER MANAGER – TRANSITION FROM ENGINEER SUPERVISOR TO MANAGER APPLYING NLP
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INTRODUCTION FOR MASTER MANAGER – TRANSITION FROM ENGINEER SUPERVISOR TO MANAGER APPLYING NLP
This program is suitable for individuals who are newly promoted as a manager, or feels not “up to the job” even after managing for some time. In most cases they were very effective in their previous role, but then struggle when
they enter the management arena. master manager – transition from engineer
Promotion to become a Manager is often based on functional expertise and success, and yet management is a discipline that has its own approach which demands the training and development of the people moving into it. The transition
from lower position to a management role can often be the greatest challenge in an individual’s career; especially so for the engineering or technical person, who exercises much more of his logical or objective mind that has to deal with IQ during work. But
when it comes to managing people, we have to use more of our other emotional or subjective mind which has to deal with EQ, being much more emotionally intelligent in dealing with people management.
To succeed in management requires a breadth of understanding across the different functions of a manager and this workshop give a very good coverage of the most important aspects of how to be a highly effective manager – Mastering
the Art and Science of working relationships, changing perceptions, effective communications, influencing others and coaching your subordinates to greater heights.
COURSE OBJECTIVE
- Understand the pitfalls of the transition to management and how to avoid them.
- Understanding peoples’ personality type better thro’ an EQ self-assessment.
- Learn how to get along and influence people even when they seem to be difficult.
- Take control of conflict and use it to your advantage.
- Learn why managers fail to influence others effectively and how to overcome such problems.
- Discover the two keys to success for any organization.
- Uncover communications bottlenecks with a simple but insightful exercise.
- Structuring a coaching programme.
- Defining and developing the coaching relationship
- Coaching Styles and Process – Applying a coaching model.
- Identify and involve the people most influential in your success.
- Nurture leadership skills and motivation among all project team members.
- Avoid the traps of the “technical mind set” in becoming a manager.
- Gain control by letting go of control.
- Don’t go crazy! Take control of your time and feel more relaxed with this five-point system.
- Taking people from where they are to where you want them to be.
Outline
COURSE CONTENT
MASTERING RELATIONSHIPS
- Understand the Importance of People
- LPI EQ Profiling to understand Peoples’ personality
- How can we work more effectively with each personality type
- Key to the transition: becoming more human
- Build rapport easily with Customers and Staff
- Become proficient at leadership and conflict management
MASTERING PERCEPTION CHANGE
- Seeing the Big Picture in Management
- Change in perception leads to change in attitudes
- Learn the new rules for your success
- Taking on new and bigger roles and responsibilities
- Develop good plans and master your challenging environment
- Lead people to solve problems and make decisions
MASTER THE ART OF EFFECTIVE COMMUNICATION
- Share Information With Proficiency
- Become an effective communicator
- Components of effective communication
- The payoff of preparation
- Verbal Pacing and Leading others effectively
- Being human: active listening
MASTERING THE ART AND SCIENCE OF INFLUENCE
- Learn the Keys to Influencing Others
- Overt and Covert Influencing
- Read People Accurately
- Twin Pillars of Motivation
- Learn effective ways to influence and persuade others
- Manage conflicts and crisis effectively
HIGHLY EFFECTIVE COACHING
- Leverage the Resources Available to You
- Understanding Coaching
- Coaching styles: Input and output coaching
- Coaching Process: A coaching model
- Structuring a Coaching programme
- Who needs coaching and who makes a good coach?
- Defining and developing the coaching relationship
TAKING IT TO THE NEXT LEVEL
- Seeking Improvement and Excellence
- Faster, better, cheaper: an effective method for improvement
- Nurturing greatness in your team
- Avoid the pitfalls of management
- Grow as a manager: return to the basics
- Taking people from where they are to where you want them to be
Special Offer
Register 3 Participants From Your Organization And Get The 4th Participant For Free!
The promotion expiry date for each programmes differs. For more information on the exact expiry date of the promotion, feel free to contact us.
OTC Training Centre Sdn Bhd may at any time in its sole and absolute discretion withdraw, amend and/or alter the terms and conditions of the stated promotions without prior notice.
The promotion expiry date for each programmes differs. For more information on the exact expiry date of the promotion, feel free to contact us.
OTC Training Centre Sdn Bhd may at any time in its sole and absolute discretion withdraw, amend and/or alter the terms and conditions of the stated promotions without prior notice.
Schedules
Feb 26, 2024 - Feb 27, 2024
ENDED
| Mon, Tue | 09:00 AM — 05:00 PM |
| No. of Days: | 2 |
| Total Hours: | 14 |
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OTC Training Centre Sdn Bhd is an innovation leader in the development and delivery of practical outsourcing training programs for the past 17 years. Since then, OTC has supported thousands of companies to upskills their employees with personalized content and learning solutions. Today, we have evolved to provide a full suite of outsourcing services in the learning and development field.
Our training programs are entitled to HRDCorp claim, with our trainers being certified by HRDCorp as well. As a training provider, we aspire to keep providing the best training to our respected clients to ensure their satisfaction while using our service as the training provider.
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