Business Writing Masterclass (Public Workshop)

A special 2-day workshop combining professional email, minutes and report writing.

 

Master language,style and editing for guaranteed success every time.

Master the language

Get to grips with underlying grammar once and for all. Learn when to use active and passive voice. Master the use of tenses and conditionals. Write with focus and clarity.

 

Style and confidence

Achieve style and fluency through understanding purpose, structure and reader point of view. Learn the different styles of written communication internationally. Avoid pitfalls.

 

Practise

Practise invaluable techniques and see first-hand what works. Get instant feedback from your peers and trainer.

Take home tips, techniques and checklists for success.

 

Methodology

This is a highly interactive workshop with discussion, group activities and mini tests.

 

Who should do this workshop?

Anyone wishing to improve their professional communication skills. We recommend participants have at least INTERMEDIATE level English.

1       You and your reader

Putting your point across effectively means A being very clear on what that point is and B how readers will perceive what you write - be it through email, report or minutes. Learn to prioritise, focus and write with clarify.

2       Effective email

Master the specifics of professional email. Understand the medium and how to use it to best advantage. Learn structure, style and tone for getting your point across.

3       Minutes of meetings

Learn the specifics of this important business discipline. Learn to record decisions, comments and actions quickly and clearly. Learn professional presentation formats.

 

4       Writing reports

Learn to structure material into sections and subsections effectively. Learn how to introduce, detail and summarise consistently. Learn how to use diagrams.

 

5      Editing and finishing

Learn guidelines for reviewing, editing and polishing your documents. Take home clear checklists for ensuring professional written communications every time.

Alex is one of Malaysia's top language and soft skills trainers.

Over the last five years he has trained staff at all levels from organisations including Air Asia, Astro, Petronas, Shell and the Ministries of Education and Foreign Affairs.

He has a reputation for high energy, rewarding and effective training. Clients point to his engaging style of training, the experience and talent he brings to the table, and his understanding of Malaysian learners.

Underpinning these qualities are his philosophy of learning, which comes from Gandhi: “Live as if you were to die tomorrow. Learn as if you were to live forever”.

Alex began his career with the Department of Trade and Industry in London as an advisor on company insolvency. He has always been passionate about Asia and has travelled extensively, teaching in Thailand and Japan, as well as Malaysia, where he was Senior Trainer at the British Council's Professional Development Unit.


After five years, Alex founded Mango Training and Consultancy in order to provide top quality training services tailored specifically to Malaysian business.

Alex has written a wide range of courses and training materials. He continues to write each month for the Star Newspapers Communic8 column.

Alex's qualifications include:

• CIPD Certificate in Training Practice
• Cambridge CELTA
• Cambridge DELTA
• BA Hons South East Asian Studies (University of London).

Organisations Alex has worked for in Malaysia include:

• Air Asia
• Astro
• Bank of China
• Baker Hughes
• BASF
• Dumex Danone
• Genting, Ministry of Education
• Ministry of Foreign Affairs
• Petronas
• Shell