Stakeholder Management

Many activities need to be accomplished for achieving project or operational objectives. To undertake these activities successfully many requirements have to be met. They include seeking and providing funding required, monitoring of progress in achieving targets set, interacting with vendors and suppliers, communicating with clients and provision of resources required.

These activities in turn depend on the support of other organizations, individuals as well as regulatory bodies that may impact or be impacted by the activities being undertaken. These organizations, groups or individuals are stakeholders whose needs have to be taken into consideration.

The different stakeholders may have needs and expectations that differ and at times conflict with one another. Therefore it is important that all stakeholders are clearly identified and their needs and expectations managed to minimize negative impacts that may affect the activities undertaken to meet the project deliverables.

This Stakeholder Management course is designed to increase awareness of the concept of stakeholder management and to train managers and executives on how to manage the expectations of and balance the conflicting needs of stakeholders.

It comprises a case study based approach with a high level of interaction and group based discussion geared towards developing an innate understanding of the intricacies associated with managing very diverse stakeholder expectations. It is a very practical, hands-on training program that has been designed with emphasis on interaction, participation and adult based learning.

Day 1

Stakeholder needs assessment
Stakeholder levels needs identification 

Influence
Interest
Data collection and analysis for stakeholder needs assessment

Day 2

Balancing the needs and concerns of stakeholders
Developing an integrated stakeholder management plan

Pembangunan Sumber Manusia Berhad (PSMB) recognizes the PMP Preparation course conducted by him as a fully recognized certification program. In addition to conducting the PMP course, he conducts project management courses such as Stakeholder Management, Risk Management and Project Management Planning.

Dr. Rumesh is presently involved in undertaking post project reviews, and performance improvement in various projects, competency assessment and developing competency development programs as well as organizational culture profiling for senior managers in different organizations both in Malaysia and abroad.

He has conducted training programs for many well-known and reputable organizations both in Malaysia as well as abroad. He has designed, developed as well as conducted training programs for well over 2,500 executives in numerous multinationals, government linked as well as business enterprises in the areas relating to managing people and business strategies.

In addition to designing and conducting corporate level training, he also specializes in providing consulting services such as organizational diagnostic assessments, competency assessment, cultural and leadership profiling as well as continual productivity improvement.