Connect Effectively: Building Instant Rapport with NLP
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IDC Training House
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Course Description
Are you in a leadership position?
Do you need to negotiate or exert influence over another?
Does your role require interaction with other people?
Everybody knows influence is all about CHANGE. Everyone is in the business of influence and persuasion in some way or another, moving people from point A to point B. Whether we are involved to persuade others to buy, to subscribe, to say "Yes" or wanting others to take action in your direction, we need the principal skills that are essential for effective performance.
Why is it that people want to say yes to your request?
Why is it that they want to move to your direction?
Why should they do it?
Answering these "why" questions requires persuasion - a conversational art worth developing.
This 2-days program focuses on how you can make small changes that will appeal to your customers' (Internal and External) unconscious to decide in your favour.
Course Outcomes
This 2-days program will incorporate the use of Neuro Action Learning to develop the skills to influence by having an understanding of the psychology of people and their communication model AND exactly what words to say to engage the other person's subconscious decision making part of the brain.
The following fundamental NLP skills will be acquired in this program:
Course Objectives
Are you in a leadership position?
Do you need to negotiate or exert influence over another?
Does your role require interaction with other people?
Everybody knows influence is all about CHANGE. Everyone is in the business of influence and persuasion in some way or another, moving people from point A to point B. Whether we are involved to persuade others to buy, to subscribe, to say "Yes" or wanting others to take action in your direction, we need the principal skills that are essential for effective performance.
Why is it that people want to say yes to your request?
Why is it that they want to move to your direction?
Why should they do it?
Answering these "why" questions requires persuasion - a conversational art worth developing.
This 2-days program focuses on how you can make small changes that will appeal to your customers' (Internal and External) unconscious to decide in your favour.
Course Outcomes
This 2-days program will incorporate the use of Neuro Action Learning to develop the skills to influence by having an understanding of the psychology of people and their communication model AND exactly what words to say to engage the other person's subconscious decision making part of the brain.
The following fundamental NLP skills will be acquired in this program:
- Figuring Out People - the ability to understand different aspects of behaviours within us and others and be flexible to get along with anybody at any time.
- Building Rapport - the ability to build sense of trust and engage comfortably with someone no matter how different they are to you.
- Power Persuasion - the ability to influence others who evaluates the communication of the message fits his or her own position.
Course Objectives
- Upon completion of the workshop, participants should be able to:
- Identify the different personality types
- Analyse which is the dominant personality of the person they are communicating with
Outline
Course Outline
Day 1
Introduction & Welcome
Intro to NLP
Communication Style
Representational System
Motivation Filters
Day 2
Welcome Back
Building Rapport
Power of Persuasion
Present with Impact
State Management
Personal Action Plan
Training Methodology
Trainer incorporates technologies learnt from Neuro Associative Conditioning, Neuro Action Technology and fundamental Neuro Linguistic Programming with Action Learning to create an environment where participants will be fully engaged on both conscious and subconscious level.
Training is delivered in a highly interactive and experiental way. Concepts and background information are presented through group exercises, discussion and activities, discussion and activities creating an environment that facilitates accelerated learning and application.
The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be throughly de-briefed to link the learning to real life situations.
Day 1
Introduction & Welcome
- Programme Objectives
- Personal Objectives
Intro to NLP
- What is NLP?
- How does NLP help with sales, communication and influence?
Communication Style
- Identify Different Types of Personality Style
- Understanding DOPE Personality Quadrant
- Using unconscious motivation to influence and sell
Representational System
- Understanding and Eliciting VAKAD, the preferred mode of receiving information
- Delivering the message right so that the prospect will understand it
Motivation Filters
- Understanding Pain VS Pleasure Filter
- Understanding Possible VS Necessary Filter
- Understanding Convincers Filter
- How to find out what filter the prospect has?
- Using the filters to design the preferred presentation
Day 2
Welcome Back
- Review of Day 1
Building Rapport
- How to Match and Pace
- Building Deep and Instant Trust subliminally
Power of Persuasion
- Magic words that Influences
- Hypnotic Language Patterns
- Story-telling to present to the unconscious decision making mind
Present with Impact
- Designing the presentation
- Using what I learnt to present
State Management
- Managing my State for effective selling
- Managing my Focus for effective selling
Personal Action Plan
Training Methodology
Trainer incorporates technologies learnt from Neuro Associative Conditioning, Neuro Action Technology and fundamental Neuro Linguistic Programming with Action Learning to create an environment where participants will be fully engaged on both conscious and subconscious level.
Training is delivered in a highly interactive and experiental way. Concepts and background information are presented through group exercises, discussion and activities, discussion and activities creating an environment that facilitates accelerated learning and application.
The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be throughly de-briefed to link the learning to real life situations.
Speaker/s
Soo Hoo Yoon Hunn started at an early age with a high flying career in banking sales servicing high net worth individuals with an international bank. Due to his passion and commitment to their financial management, these successful business
people shared their experiences with him and mentored him in the business and life skills which they gained in their rich lives.
He then started his own consulting business managing corporate clients and assisting them to grow their businesses. Among his many successes then was growing the profit of a company from RM 300k to over RM 1 Mil in profits within 3 years. Throughout his career, he has learnt from the best of the best.
Soo Hoo havs trained regionally to participants from over 22 countries. His desire is to ensure practical application of these skills in the workplace thus he designed Neuro Action Learning which combines the best of these Neuro Technologies and Action Learning to embed the learning into the unconscious.
Vision
To improve the quality of life of a working man by empowering them with an entrepreneurial mindset as all decisions impact the business results of their organization and when the organization grows, they will be rewarded with a better life.
Mission
To uncover the seed of human potential that lies within every person that come within my space by selflessly sharing ideas and experience to improve the quality of life for everyone.
Notable Successes
He then started his own consulting business managing corporate clients and assisting them to grow their businesses. Among his many successes then was growing the profit of a company from RM 300k to over RM 1 Mil in profits within 3 years. Throughout his career, he has learnt from the best of the best.
Soo Hoo havs trained regionally to participants from over 22 countries. His desire is to ensure practical application of these skills in the workplace thus he designed Neuro Action Learning which combines the best of these Neuro Technologies and Action Learning to embed the learning into the unconscious.
Vision
To improve the quality of life of a working man by empowering them with an entrepreneurial mindset as all decisions impact the business results of their organization and when the organization grows, they will be rewarded with a better life.
Mission
To uncover the seed of human potential that lies within every person that come within my space by selflessly sharing ideas and experience to improve the quality of life for everyone.
Notable Successes
- Designed an award winning people development program
- Lead a contact centre to be Best of the Best Contact Centre in Malaysia
- Redesigned sales scripts which increased conversion by 300%
- Developed and deployed talent requirement and retention which reduced attrition by over 50%
- Coached a business to achieve over RM 1Mil a year in profits in 3 years
Special Offer
* Tailer made course outline based on client's need.
* Minimun pax: 12
* Maximun pax: 25
* HRDF Claimable
* Zero cost meet up with our expert (based on availability and location)
* Post training report
* Fully colour printed course notes
* Souvenir
Contact us or email to us to customize based on your needs.
* Minimun pax: 12
* Maximun pax: 25
* HRDF Claimable
* Zero cost meet up with our expert (based on availability and location)
* Post training report
* Fully colour printed course notes
* Souvenir
Contact us or email to us to customize based on your needs.
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IDC was incorporated in 1996 by Helen Seibt who has a dream – to combine her love of teaching with her desire to run her own business. Started humbly as a language centre serving the local communities, its operation was hit during the economic downturn in Malaysia in 1997.
Our founder was challenged with its first dilemma whether to alter, or to remain its core business in order to stay in the business world. A tough decision was made to venture into an untapped area of Technical Trainings for the Oil & Gas industry at that time. At that point of time, IDC Language & Training House took on a new name as IDC Training House – which has grown into a reputable Training Provider today, serving clients in more than 44 countries.
IDC’s Core Values
Interest in clients and staff values
Desire to be the best to clients and staff
Commitment to deliver on promises
Client centred, solution driven and strongly believe that “People Are Our Greatest Asset”. IDC Training House provides world-class training courses to empower your people for greater results and maximize the return-on-investment for your organization. Trusted by professionals from over 44 countries, with proven track record of service excellence. Through collaboration with leading Industry Experts, we deliver real-time and industry-focused solutions in the field of Petrochemical & Energy, Talent Development, and Management System. ...
