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Course Introduction

This programme looks into the key concepts and challenges related to Supply Chain Management and Logistics.  It seeks to define and illustrate the Supply  Chain as a practical  tool that could be used affectively by an organisation to gain competitive  advantage. The programme will describe the evolution of Supply Chain and Logistics globally and within companies. It will identify and describe key Supply Chain and Logistics processes and identifies specific ways to which such processes creates value for customers and investors.

The programme not only provides opportunity to examine issues from satisfying customer requirements through key performance indicators but also takes  the participants back to basics  before  proceeding towards global best practises and the best of Supply Chains through real life examples.

Supply  Chain Management and Logistics is the design, planning, execution, control and monitoring  of activities with the objective of net value creation, building  a competitive  infrastructure,  leveraging worldwide logistics, synchronising supply chain demand and measuring performance globally.

There will be discussions on key indicators, global best practises and practical solutions of Supply Chain and Logistics processes and why successful organisations has invested billions of dollars into developing such skills. Case studies  of world class Supply  Chain and Logistics  practises will be examined to the relative merits and limitations of an assortment of tools, techniques and approaches for managing Supply Chain and Logistics that best fits your organisations.

Supply Chain and Golf has many similarities,  for best results, everything must be in dynamic alignment, asks Tiger Woods.


  • All Directors, General Managers, Senior Managers, Supply Chain & Logistics Managers, Executives and Officers, Planning Managers and Executives, Procurement Managers and Executives.
  • Have a practical understanding of Supply Chain Management and


  • Better relate Supply Chain Management processes  to  your organisational needs, systems support and drive and monitor key performances.
  • Define the roles of the various functions in  Supply Chain


  • Understand the indicators  of a  successful   Supply Chain and

Logistics operational performance.

  • Prepare a post-training  implementation  plan
  • Share current issues, challenges and emerging practices in Supply Chain and Logistics
  • Better design and implement Supply Chain and Logistics  control systems suitable for the organisation
  • Case studies of world class purchasing organizations will be employed to examine  the relative  merits and limitations of an assortment of tools techniques and approaches for managing the procurement  process within the context of global supply chain operations.
  • Interactive lectures
  • Group Discussions
  • Examination of case studies
  • Practical exercises



Overview of Supply Chain Management (SCM)

  • Supply Chain Management – Defined
  • Supply Chain Management Processes
  • Globalizations of Supply Chain Management
  • Value creation via Supply Chain Management

Supply Chain Management Strategies

  • Corporate Strategy and SCM Strategies
  • Aligning Strategies: Competitive Priorities and Future Direction
  • Supply Chain Risk Management Strategies

Managing The Supply Chain

  • Using Corporate and Supply Chain Strategies to Set Priorities and

Make Decisions

  • Supply Chain Performance Key Performance Indicators
  • Supply Chain for Financial Performance
  • Synchronization and Key Success Factors

Supply Chain Improvements

  • Continuous Improvement
  • Visibility and Analysis
  • Goals & Benchmarking
  • Continuous Improvement Methods

Demand Planning

  • Demand Planning: Overview
  • Forecasting
  • Types of Collaboration

Sales and Operations Planning and Controls

  • Sales and Operations Planning (S&OP)
  • Master Production Scheduling & Material Requirements Planning
  • Distribution Requirements Planning
  • Capacity & Inventory Management


  • Transportation & Warehousing
  • 3PL and 4PL
  • Reverse Logistics

•  Global Logistics and International Business

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Inaugurated as a voluntary society on 29 January 1966, the Malaysian Institute of Management (MIM) was incorporated as a limited company on 28 March 1975. As the national management organisation, MIM’s primary role is to promote management skills across Malaysia, exposing Malaysian companies to management best practice from all corners of the globe. It also acts as an important bridge between the private and public sectors.

Independent, non-political and not-for-profit, MIM serves as a platform for the free exchange of management ideas and experience, bringing together managers and organisations from all walks of life. It is also a development centre, committed to enhancing and maintaining professional management standards.

Malaysian Institute of Management
Level 11, Tower 1, Jaya 33, Jalan Semangat, Petaling Jaya, Selangor, Malaysia 46200
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