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Email and Report Writing Skills

ENDED
Training by  ITRAININGEXPERT.com
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On-Site / Training
Ended last Dec 14, 2023
MYR  2,590.00

Details

  • • Do you want to feel confident writing reports, proposals and emails?
    • Do you sometimes stare at the blank page wondering how to churn out a great report that fits the management's requirements?
    • Do you want to brush up your grammar to ensure that your emails and reports are error free?
     
    If your answer is a resounding 'YES', then join this program and to starting writing confidently.
    How you write and what you write can greatly influence and motivate your target audience. The power of your effective writing skills contributes significantly to organisational productivity, efficiency and profitability in today’s rapidly changing business world.
     
    Meet the challenge of writing business correspondence. This Email and Report Writing skills course teaches skills you need to write and edit all types of business-related documents and win the confidence of your superiors, colleagues and customers.
    This course will provide you with the high-level skills necessary to communicate more effectively with your audience. Gain a competitive advantage and develop your ability to write more persuasive and reader-focused documents.

 

Outline

DAY 1
MODULE 1: Adopting A Modern Writing Style
  • Adopting the ABC of Business Emails - Active, Brief & Concise
  • Structuring A Business Email – 4 Step Plan
  • A good subject line and the introductory sentence
  • Writing with a call to action
  • Email writing task 1
MODULE 2: MAKE YOUR EMAIL EASY-TO-UNDERSTAND
 
  • The right tone to get the intended results - Confident, courteous, demanding, etc
  • The visual impact - Highlight important words – Numbering – Bullets
  • Update your writing style
  • Go straight to the point to cut reading time
  • Use powerful language to get your point across
  • Email writing task 2
MODULE 3: EMAIL ETIQUETTE & COMMON EMAIL ERRORS TO AVOID
 
  • Confidentiality
  • Forwarding emails
  • Courtesy copies and blind courtesy copies
  • AVOID sending an unfinished email
  • Forgetting to attach files
  • Attaching the wrong files
  • Email writing task 3
MODULE 4: GETTING THE GRAMMAR RIGHT PART 1
 
  • Active vs Passive Verbs and Sentences
  • Avoid hanging sentences
  • Email writing task 4
 
DAY 2
MODULE 5: GETTING THE GRAMMAR RIGHT PART 2
 
  • Use transitional words correctly to link ideas
  • Recognise and avoid common grammar errors
  • Email writing task 5
MODULE 6: PLAN AND WRITE A BUSINESS REPORT
 
  • Parts of a business report
  • Formal and informal writing style
  • Present information clearly in paragraphs
  • Present and describe information clearly in charts or infographics
  • Identify and credit your sources of secondary data
  • Tips to make your report reader-friendly
  • Report writing task part 1
MODULE 7: EDITING & REFINING FOR CLARITY
  • Spot the mistakes in tone
  • Check for appropriate content & message
  • Proofread grammar, sentence structure, spelling, vocabulary and layout
  • Is your written message concise and precise?
  • Report writing task part 2

Speaker/s

EMILE DODDS
Bachelor of Electronic Engineering (Hons), University of Bristol, UK
TEFL Certification, Teacher Training International, London, UK
 
Emile is a corporate trainer and language coach. He specializes in business communication, business writing, grammar, presentation skills, customer service and general English.
 
Originally from Scotland, before making Malaysia his home, Emile worked in the United Kingdom, Turkey, Romania and Singapore.
 
Emile has written a book entitled From Manglish to English and maintains various websites.
 
Work Experience
Years of experience, highest position
Emile has over 20 years of corporate working experience in a diverse range of industries including colleges, multinationals and small firms. His last position was in Learning Port Sdn Bhd as Head of Department, handling a team of 8-10.
 
Throughout his working career, he has held portfolios of head of department, product development manager and educational media specialist.
 
His highest achievements include building up a language centre for a Malaysian college, developing and designing a range of eLearning products, securing and carrying out training contracts with the public and private sector, running a production team and R&D work in the field of eLearning. Emile has also written a book entitled From Manglish to English. He runs several websites and has built up a social media following of over 100,000.
 
Trainings Experience and Clientele
He has trained hundreds of representatives from governmental ministry and large organisations that include:
Bank Negara Malaysia
HSBC
Bank Islam
Canon Marketing
 

Special Offer

 EARLY BIRD PRICE:
1Pax = RM 2590.00 (Valid until 14 DAYS prior to registration).

STANDARD PRICE:
1Pax = RM 2990.00

GROUP PRICE:
3Pax or more = RM 2490.00 (Valid until 14 DAYS prior to registration).

Payment mode:

1. ONLINE PAYMENT  by Credit card:  You can opt to register and pay online with our latest payment integration system through our website.

2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.

*Note that we DO NOT take any payments during the event.

3. BANK IN CASH: You can also pay by cash through bank-in our company bank account.

4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

 

Schedules

Mar 15, 2023 - Mar 16, 2023
ENDED
Wed 09:00 AM — 05:00 PM
Thu 09:00 AM — 05:00 PM
Jul 20, 2023 - Jul 21, 2023
ENDED
Thu 09:00 AM — 05:00 PM
Fri 09:00 AM — 05:00 PM
Sep 05, 2023 - Sep 06, 2023
ENDED
Tue 09:00 AM — 05:00 PM
Wed 09:00 AM — 05:00 PM
Dec 13, 2023 - Dec 14, 2023
ENDED
Wed 09:00 AM — 05:00 PM
Thu 09:00 AM — 05:00 PM
No. of Days: 2
Total Hours: 16
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ITRAININGEXPERT GLOBAL PLT is the corporate training arm of The English Expert Publishing and Training Group established since 1999 by consulting partners with extensive training experience from both the government and corporate sector covering Malaysia, Singapore, Australia, China, Vietnam and Indonesia.

All our trainers are experienced practitioners, professionally certified, dedicated and specialized in their respective fields. Our corporate philosophy is of Total Customers Satisfaction. We carry out our task with integrity and full commitment. We continue to keep abreast with industry developments through individual and ongoing continuing education, in-depth training and consulting that your organization demands and deserves.

For 18 years now and counting, we have trained more than 100,000 people to improving their work productivity, leadership & communication skills, language proficiency, sales, negotiation & presentation skills, workplace management and personal development.

What do we SPECIALISE in?

Put it in an easy way, we specialize in Training and Human Development training and consultancy services covering both soft skills and technical skills, a wide range of courses pertinent to the human capital development of high performing organization. ...

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