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Details

Six Sigma is a disciplined, data-driven approach and methodology for process improvement, from manufacturing to transactional and from product to service Six Sigma is widely used by enterprises around the world since 1985. It is also often misunderstood that the six sigma is suitable only for manufacturing and for big enterprises. Six Sigma can be suitable for different size of enterprises, even for start-up, and for various different type of processes and products. In this course, the focus on the right sizing of Six Sigma deployment to the small and medium enterprise

Outline

Module 1. Overview of Six Sigma

  • What is Six Sigma?
  • An overview of DMAIC

Module 2. Key Concepts in Six Sigma

  • Critical metrics
  • Variation and Normal Curve
  • Defect per million opportunties
  • Six Sigma levels

Module 3. Selection of Six Sigma Projects

  • Identify potential projects
  • Select the 6 Sigma team

Module 4. Define Phase

  • Steps in Define Phase
  • Problem and goal statements
  • Complete the project charter
  • How to use SIPOC diagram

Module 5. Measure Phase

  • Steps in Measure Phase
  • How to map the current process
  • Plan the data collection
  • Types of data and graphs
  • Measurement system analysis
  • Process capbility and six sigma

Module 6. Analyze Phase

  • Steps in Analyze Phase
  • How to use cause effect diagram
  • Introduction to hypothesis testing
  • Data collection in the Analyze phase
  • How to analyze graphs and charts
  • How to analyze process maps

Module 7. Improve Phase

  • Steps in Improve Phase
  • Generate, evaluate and select solutions
  • Reduce the risks through FMEA
  • Mistake proofing
  • Pilot test and implement

Module 8. Control Phase

  • Steps in Control Phase
  • How to use SPC charts
  • The control plan

Speaker/s

Sharmila Das has excellent communication skills, development through experience in (retail, customer service, telemarketing, sales & marketing). She is a certified HRDF Trainer in Malaysia and currently, she works as Product Manager in Abundent company. She has comprehensive experiences on Projecting a Professional & Confident Image, DNA of a Sales Superstar & Jump Start Selling, Building Instant Rapport with NLP, Service Negotiation Skills, Persuasive Selling with NLP, Core Values and SPIN Selling Workshop.  She is an expert in Business Communication and Business Management.
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Tertiary Courses Malaysia is a HRDF Approved Training Provider in Malaysia. We offers wide range of classroom instructor-led technical training courses for working professionals and executives in Malaysia.

All our courses and trainings are funded by HRDF (Human Resources Development Fund Malaysia). Our courses include Infocomm, Digital Media, Robotics, Semiconductor,Telecommunication, Life Science, Horticulture Industries , and Business Administration . Below are some of our popular courses

  1. Python Programming
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