Introduction: The 4 Key Components for the Execution of Work
·The Story of Execution. Why Some Succeed and Many Fail
·High Performance Focused Goals
·Goals to Tasks
·Tasks to Measurements
·TEAM –The Team Synergy
High Performance Focused Goals
Module 1: Alignment to Organizational Direction
·Vision, Mission, Objectives, Goals and Strategy
·From Objectives to Goals
·SMART Goals to Development Goals -The Knowledge, Skills, Ability and Motivation (KSAM) components for everyone.
·Communicating the Goals and Enhancing KSAM
Goals to Task
Module 2: Communicating The Organizational Direction, Goals and Targets
·Understanding Performance Measures and Targets
·Breaking Goals into Specific Actions
·Setting Expectations with the TEAM to Work Within
Tasks and Measurements
Module 3: The Measurement of Work Completed
·Deriving the Measurements for the 3 Measurement Factors - Time, Cost and Quality
·Communicating Job Scope and Performance Measurement
·Your Role as their Superior is to Lead, Manage, Control, Develop and Get the Results
·Providing Individual Encouragement
·The B-I-S (Behaviour, Impact, Suggestion) Approach to Feedback
TEAM
Module 4: The Synergy of TEAM
·The Must Do’s for Enhancing Trust
·Resolve Conflicts and Focus on Collaboration.
·5 Ways to Gain Commitment of the Team
·Develop the Sense of Accountability and Motivation
·The Need to Instil Discipline for Positive Habitual Performance
Jeremy serves as CEO and Principal Consultant of ATCEN
Sdn Bhd, and Group CFO for the ATCEN Group. ATCEN Group has business in Academic Education (PORTMAN College) and Corporate Training (ATCEN). He has been in the Corporate Training industry for over 16 years.
He is a Chartered Management Accountant (ACMA), Certified Accountant in Malaysia (MIA), Chartered Global Management Accountant (CGMA) and holds a MSc. in Engineering Business Management from Warwick University. He is currently
pursuing his PhD in University Malaya. He is a Certified Personal Profiler and Human Job Analysis (Thomas International), Certified Trainer (PSMB) and Certified Master Trainer with Western Kentucky University. He is a Professional Speaker with the Malaysian
Association of Professional Speakers (MAPS).
With more than 20 years of strategic and operational management experience, he has worked and been involved in numerous industries. He has conducted and facilitated thousands of individuals in the areas of Strategic Review,
performance management, leadership skills, sales, negotiation skills, sales and service and communication skills. He has facilitated workshops in the region and is able to handle people from different backgrounds and management levels.
Over the years, Jeremy has been involved in numerous business. He has lead/ started and closed businesses was involved in mergers, acquisition, daily operations and disposals. He has held a variety of leadership and project
management roles in various organizations prior to ATCEN. He was the Senior Consultant with the largest Business Process Outsourcing organization in Asia, Head of Knowledge and Learning Management Division of a listed company, Special Project Manager for a
Resort Group, Operation Head in a Resort in UK, Project Team Leader in a Technology start up firm with and also an Internal and External Auditor. He has also operated a Restaurant previously, a recruitment organization and also oversaw the operations of a
30 year old Association.
Additionally, he has collaborated with Accenture on a multi-million-Ringgit e-commerce project in the loyalty program industry.
There, he gained the prestigious MSC status for the organization, played a pivotal role in the areas of strategic and operational planning, organizational structure, organizational change and the management of the project.
He was also the project manager for the first ISO 9002:1994 certification for a vacation ownership company, worldwide.