MYR 1,800.00
Details
In an organization the Specialist HR Department sets policies and provides advice to line managers. The Line Managers actually manage their employees and administer policies on a daily basis. They are therefore the front line
manager of HRM and need to have an understanding of managing their employees following the policies and procedures set by the HR Department and also following the laws of the country.
This programme shows the line manager and non HR manager how to manage his or her employees on a day to day basis without having to refer to the HR Manager for routine HRM decisions.
The topics include: role of line manager in HRM; drawing up job descriptions and specifications; conducting an effective interview; carrying out a training need analysis (TNA); conducting performance appraisals and counseling;
taking disciplinary action; handling problems associated with legal benefits due to employees such as annual leave, medical leave, public holidays, rest days, maternity leave, maximum hours of work and overtime.
Outline
Introduction
- Roles of HRM Department and Line Management in HRM
- HR Structures
- HR Challenges for Non HR Managers
Module 1: The Job and Competencies
- Identifying duties and responsibilities
- Identifying competencies for the job holders
- Purpose of documentation
Module 2: Interviewing Skills
- The interview process
- Do’s and Don’ts in the interview
- Types of interviews
- Types of interview questions
Module 3: Identifying Training Needs (TNA)
- Purpose of training
- Methods of identifying training needs
- Training identification process
- Link between training and motivation
Module 4: Understanding of Employment Contract
- Employee & Employer Rights
- Offers of employment and references
- Implied and expressed terms
- Contracts for part time, temporary & casual staff
- Notice periods, contractual rights & exit interviews
Module 5: Handling Legal Administrative Problems
- Annual leaves
- Public holidays
- Sick leaves
- Maternity leave
- Rest days
- Limit on hours of work per day and week
- Limit of overtime per day and month and related issues
- Unpaid leave
- The different payment rates on Public holidays, rest days
- Equal opportunities and discrimination
Module 6: Handling Discipline, Grievances and dismissal procedures
- Difference between major and minor misconduct
- Delivering cautions and verbal warnings
- Drafting warning letters
- Termination of employment
Module 7: Conducting the Performance Appraisal and Managing Performance
- Purpose of Performance Appraisals
- How to carry out the performance appraisal interview
- Purpose of performance management
- What do employees expect from performance management and appraisals?
Module 8: Counseling for Indiscipline and Poor Performance
- Competencies for a counselor
- Aim of counseling
- How to counsel employees
- Documentation for counseling
Speaker/s
Brian Wee was Head of Human Resources, Internal QMS Auditor and Corporate Trainer of MMC for a holding company of oils refineries in Malaysia. He holds a Master of Business Administration and a Post Graduate Diploma in
Business Administration from Heriot Watt University, United Kingdom. He also has a Certificate and a Diploma in Personnel Management. He is a Certified Human Resource Professional (CHRP), an Ordinary Member of Malaysian Institute of Human Resource Management
(MIHRM), PSMB Certified Trainer and PSMB Human Resource Consultant. Wee has attended a three days Effective Training Evaluation program by
Ms Beverley Jeffreys of Chisholm Institute, Australian National Training Authority (ANTA).
He brings with him more than 15 years of working experience in Human Resource of large manufacturing companies. He is a Resource Training person for Malaysian Institute of Personnel Management (MIPM), Malaysian Institute
of Purchasing and Material Management, UBS Commercial Institute, Open University Malaysia, Asia e University and UTM Space Executive Diploma Programs and others.
He started off his career in 1980 as a Senior Officer with the Ministry of Information where stayed for 15 years and gained extensive management experience. Later he moved to a Japanese based company where he was in charge
of all spectrums of Human Resource functions. During that time, he acquired some Japanese management skills such as Kaizen, Zero Defect, JIT, Quality Control, Quality Assurance, ISO QMS and EMS Awareness Program and many others. He developed and trained QC,
ISO QMS and EMS and productivity related modules for the Wilmar International Group of companies’ employees.
In his present capacity, he develops modules and trains his employees and many organizations. He is also a part time lecturer for academic courses, namely Certificate & Diploma Program for Malaysia institute of Human Resource
Management, Supervisory Module for Certificate & Diploma for Malaysian Institute of Purchasing & material Management, Executive Diploma of Human Resource Management for UTM SPACE, Asia e University, Southern College University and Open University Malaysia
and Professional Short Course in Mandarin for Human Resource subjects and English Conversation & Communication Skills for User Business School (UBS).
Among some of his training participants and/or consultancy services included Kyocera,
Sunpower, TJ Wang Group (Accountancy & Secretarial Services),
Lii Hen Group, China Press, White Horse Ceramic, ML Plastics Sdn Bhd, Yee Wan Manufacturing, Southern College, Foo Yew High School, MITI, Police Academy (Technical), Champion Precision, JK Sumi Wire, Muar Ban Lee Engineering,
Autoveyor, Southern Lion, Seiko Electric, CSC Steel, San Miguel Yamamura Plastic,
Ornapaper, Umicore Malaysia, Alloy Consolidated (MTD Group), Panasonic AVC Network, Southern College University, Infineon
Technilogies, to name a few.
Mr. Brian Wee had provides HR & Quality and Productivity Consultancy Services to Li Hen Group, a furniture exporter and manufacturer, Omega Printer,
Golpar Plastic Injection, Dian Pang Supermarket and others.
Special Offer
Early Bird Discount for 3 pax – RM4,000
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ATCEN aspires to be Asia’s People and Capacity Development Partner. We believe all individuals can contribute to the betterment of self, the organization and the community. Having played an active role in developing high performance in the human capital of large, medium and small organizations in the Asia Pacific Region, we continue to strive to deliver measurable change in our services.
Established since 2003, we have garnered extensive experience in delivering business training, business events and capacity building engagements for professionals and businesses worldwide.
In our customers’ eyes, ATCEN represents Accountable, Partnering, Integrity and Customer Centric. The ATCEN Team delivers exceptional quality services by empowering our people to fulfil our purpose and mission to develop people and build sustainable capabilities in organizations.
ATCEN’s Affiliations and Partners:
- Pembangunan Sumber Manusia Berhad (PSMB/ HRDF): ATCEN is a Class “A” training provider for PSMB (HRDF) and a 5 Star Rated Training Provider.
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