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Personal Effectiveness at Work

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Training by  ATCEN
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On-Site / Training

Details

The workshop is designed to help developed the confidence and effectiveness of an individual to become successful and motivated in the work place. It is a comprehensive workshop that provides insights into what organizations are looking for in an individual to perform.
The workshop will allow the participants to discover the importance of personal development and good communication but more importantly the ‘how to’ be a productive contributor to the organization by aligning self and organization goals.
Furthermore, it seeks to improve the communication of the participant with the superiors and peers for greater team performance.

Outline

Module 1: The Changing World and Me

  • The Realities of Work and Organizations
  • The Realities of Work
  • Working in a High Performance and Ever- Changing Environment

 

Module 2: Managing Me

  • The Principles I Live by and My Beliefs
  • My Belief Cycle- My Belief, The Choices I Made, The Consequences That I Face.
  • Setting Personal Smart Goals for Me

Exercise: What Would I Rather?   

Exercise: The Directed Me

Module 3: Success is Working for It

  • Success Comes from Focusing on things that Matters
  • The Elimination of Excuses in My Life: I Am My Word, I Am My Actions
  • Prioritizing is Key- The Importance and Urgency Consideration
  • Looking at My Schedule and My Tasks

Exercise: My Time Management Grid

Module 4: Becoming A Valued Team Member in Any Organization

  • Characteristics of an Effective and Valued Team Member in any Organization/ Community
  • Incorporating the Company Direction and Values to My Personal Direction
  • Management Essentials for the Executive

Exercise: Workplace Realities

Module 5: Communication for Clarity

  • Clarity of Outcome is Crucial for Performance
  • The 5 Levels of Listening for Clarity.
  • Good Questioning Skills to Understand the Outcome

Exercise: Good Questions and Listening to Achieve the Objectives


Module 6: Your Relationship with Your Colleagues and Superior

  • What Does the Boss Expects from You?
  • Building Rapport with your Colleagues
  • Know what are Good Behaviours and What is Unacceptable
  • Report to Management- Used SCARED

Exercise: SCARED Communication to My Superior

Speaker/s

Jeremy Lee serves as CEO and Principal Consultant of ATCEN Sdn Bhd, and Group CFO for the ATCEN Group. ATCEN Group has business in Academic Education (PORTMAN College) and Corporate Training (ATCEN). He has been in the Corporate Training industry for over 16 years.
 
He is a Chartered Management Accountant (ACMA), Certified Accountant in Malaysia (MIA), Chartered Global Management Accountant (CGMA) and holds a MSc. in Engineering Business Management from Warwick University. He is currently pursuing his PhD in University Malaya. He is a Certified Personal Profiler and Human Job Analysis (Thomas International), Certified Trainer (PSMB) and Certified Master Trainer with Western Kentucky University. He is a Professional Speaker with the Malaysian Association of Professional Speakers (MAPS).
 
With more than 20 years of strategic and operational management experience, he has worked and been involved in numerous industries. He has conducted and facilitated thousands of individuals in the areas of Strategic Review, performance management, leadership skills, sales, negotiation skills, sales and service and communication skills. He has facilitated workshops in the region and is able to handle people from different backgrounds and management levels.
 
Over the years, Jeremy has been involved in numerous business. He has lead/ started and closed businesses was involved in mergers, acquisition, daily operations and disposals. He has held a variety of leadership and project management roles in various organizations prior to ATCEN. He was the Senior Consultant with the largest Business Process Outsourcing organization in Asia, Head of Knowledge and Learning Management Division of a listed company, Special Project Manager for a Resort Group, Operation Head in a Resort in UK, Project Team Leader in a Technology start up firm with and also an Internal and External Auditor. He has also operated a Restaurant previously, a recruitment organization and also oversaw the operations of a 30 year old Association.
 
Additionally, he has collaborated with Accenture on a multi-million-Ringgit e-commerce project in the loyalty program industry.  There, he gained the prestigious MSC status for the organization, played a pivotal role in the areas of strategic and operational planning, organizational structure, organizational change and the management of the project.  He was also the project manager for the first ISO 9002:1994 certification for a vacation ownership company, worldwide. 
 
Some of the companies he has worked with includes Alliance Bank, AIA, AMEX, AmBank, Axiata, Bacfree,  Bank Islam, Bank Rakyat, Bank of Tokyo, Bank of China, Bank Negara, BD Agriculture BMW (M), BP, Celcom, Cerebos Asia Pacific, Comex Genesys, CNI, CIMB Bank, CMA-CGM, Danone Dumex, Dell, DHL Express, DHL IT, DiGi, e-Genting, EasyCall, EON, EPIC, ExxonMobil, Fibertex, Fuji Xerox, Great Eastern, EPIC-I, General Electric, Etiqa, Hitachi, Heitech-Padu, Hong Leong Bank, HP, IBM, IJM Properties, IOI Corp, Iraq South Oil, Inti University, KWSP, KWAP, Kenanga Investment Bank, Kings Confectionery, LaFarge Cement, Maybank, Mayban Assurance, MAA, MBF Cards, Merck, Mesiniaga, MLRe, MSIG, MYOB, Nike, Nokia, OCBC Bank,  Petronas, Perodua, Philips, Proton, Polyplastic, PSDC, RHB Insurance, RHB Bank, Sapura Crest, Scomi, Siemens, Shell Trading, Shell SITI, SME Bank, SMECorp, SP Setia, SRG, Standard Chartered Bank, Spices and Seasoning, Sony Malaysia, Sony (PG), STAR Publications, Stemlife, Sunway Hospital, SWIFT, Taylors University,  Telekom Malaysia, Telekom Sales and Service, TIME, TMTouch, TM Net, Tenaga Nasional Berhad, Tokio Marine, Toyota Autobody, TNT Express, UMW Toyota, UOB Bank, UMobile,  Vsource, ZTE etc.

Special Offer

Early Bird Discount for 3 pax – RM4,000
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ATCEN aspires to be Asia’s People and Capacity Development Partner. We believe all individuals can contribute to the betterment of self, the organization and the community. Having played an active role in developing high performance in the human capital of large, medium and small organizations in the Asia Pacific Region, we continue to strive to deliver measurable change in our services.

Established since 2003, we have garnered extensive experience in delivering business training, business events and capacity building engagements for professionals and businesses worldwide.

In our customers’ eyes, ATCEN represents Accountable, Partnering, Integrity and Customer Centric. The ATCEN Team delivers exceptional quality services by empowering our people to fulfil our purpose and mission to develop people and build sustainable capabilities in organizations.

ATCEN’s Affiliations and Partners:

  • Pembangunan Sumber Manusia Berhad (PSMB/ HRDF): ATCEN is a Class “A” training provider for PSMB (HRDF) and a 5 Star Rated Training Provider.
  • Ministry of Finance: Registered for training, course/seminar and education management.
  • Western Kentucky University (WKU, USA): ATCEN is a WKU Asia partner, offering their certification programs for the Asian community. ...
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