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Perkeso Penjana Kerjaya - Contact Centre Certification Programs

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Training by  ATCEN
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On-Site / Training

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PENJANA KERJAYA UNDER PERKESO IS YOUR ANSWER and IT'S FULLY SUBSIDIZED by the Malaysian Government! (Applicable to all PERKESO contributing Company)

Hiring Incentive and Training Programme is an initiative by the Ministry of Human Resource and managed by PERKESO under the Pelan Jana Semula Ekonomi Negara - PENJANA (Economic Recovery Plan under the Ministry of Human Resource) to promote and create Job Opportunities and to stimulate the economy during this period of time.

This initiative is to provide certified training to upskill the new hires and provide them with employment opportunities. It is applicable to any Malaysian who is currently unemployed or employed after 15th June 2020.

Benefits :

  1. Get hiring incentive of up to RM1000 per month for each new hire for a period of 6 months. Total RM6,000.
  2. 100% fully-funded training to ensure the staff is ready for the job.


Programs :

  1. Certified Contact Centre Quality Assurance Analyst 
  2. Certified Customer Service Professional
  3. Certified Contact Centre Digital Agent 


Register Yourself Here : https://atcen-penjana.eventbrite.com

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ATCEN aspires to be Asia’s People and Capacity Development Partner. We believe all individuals can contribute to the betterment of self, the organization and the community. Having played an active role in developing high performance in the human capital of large, medium and small organizations in the Asia Pacific Region, we continue to strive to deliver measurable change in our services.

Established since 2003, we have garnered extensive experience in delivering business training, business events and capacity building engagements for professionals and businesses worldwide.

In our customers’ eyes, ATCEN represents Accountable, Partnering, Integrity and Customer Centric. The ATCEN Team delivers exceptional quality services by empowering our people to fulfil our purpose and mission to develop people and build sustainable capabilities in organizations.

ATCEN’s Affiliations and Partners:

  • Pembangunan Sumber Manusia Berhad (PSMB/ HRDF): ATCEN is a Class “A” training provider for PSMB (HRDF) and a 5 Star Rated Training Provider.
  • Ministry of Finance: Registered for training, course/seminar and education management.
  • Western Kentucky University (WKU, USA): ATCEN is a WKU Asia partner, offering their certification programs for the Asian community. ...
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