MYR 1,200.00
Details
For more info, visit us @ https://www.atcen.com
The knowledge professional works in a fast-paced and stressful environment. Organizations are utilizing coaching to communicate, motivate, discipline and enhance knowledge and skills. This workshop specifically looks into coaching techniques and applications that are relevant to the current employee and workplace environment.
The knowledge professional works in a fast-paced and stressful environment. Organizations are utilizing coaching to communicate, motivate, discipline and enhance knowledge and skills. This workshop specifically looks into coaching techniques and applications that are relevant to the current employee and workplace environment.
To further develop managers with the essential skills required to coach, this 2-day workshop will provide a hands-on fully interactive session to utilize skills learnt immediately with immediate feedback on improvement areas.
Workshop Learning Outcomes
•Appreciate the importance of coaching;
•Understand the difference between managing and coaching;
•Know the what’s, when’s and why’s of coaching;
•Learn the skills and the objectives of being a Coach;
•Develop and internalize the various types of coaching approaches;
•Improve communication of performance feedback;
•Learn to set and monitor personal development goals;
•Appreciate the barriers to coaching;
•Learn advanced communication techniques for better coaching interpretation.
Outline
Day 1
Module 1: Winning the Performance Game
•What are the Difference between Coaching, Mentoring and Counselling?
•Determining the Objectives of Coaching for your Organization
•Coaching and Managing - The Difference
Module 2: Developing Key Coaching Skills
•The Criteria, Principles & Qualities of an Effective Coach
•Superior Questioning Skills and the Power of Silence
•Developing Advanced Communication Skills to Ensure Buy-In and Build Rapport
Module 3: The Coaching Session Proper
•Preparing, Planning and Conducting a Coaching Session
•Know What to Coach- Attitude vs. Behaviors
•The Differences Between Reprimanding, Commanding, Supporting and Motivating
Day 2
Module 4: Different Coaching Techniques
·Coaching for Personal Development Initiative-GROW
·Coaching for Work Performance Improvement- Curbstone
·Coaching for Disciplinary Issues- DESSC
Module 5: Turning Resistance to Positive Change
·The Different Types of Resistance that will Occur
·Applying Various Approaches to Manage Different Resistance
·Coaching is a Tool in Management
Module 6: Coaching in the Workplace
·Getting Individuals to Work on Themselves
·Developing a Performance Culture of Openness and Transparency
Speaker/s
Jeremy Lee
Jeremy serves as CEO and Principal Consultant of ATCEN Sdn Bhd, and Group CFO for the ATCEN Group. ATCEN Group has business in Academic Education (PORTMAN College) and Corporate Training (ATCEN). He has been in the Corporate Training industry for over 16 years.
Jeremy serves as CEO and Principal Consultant of ATCEN Sdn Bhd, and Group CFO for the ATCEN Group. ATCEN Group has business in Academic Education (PORTMAN College) and Corporate Training (ATCEN). He has been in the Corporate Training industry for over 16 years.
He is a Chartered Management Accountant (ACMA), Certified Accountant in Malaysia (MIA), Chartered Global Management Accountant (CGMA) and holds a
MSc. in Engineering Business Management from Warwick University. He is currently pursuing his PhD in University Malaya. He is a Certified Personal Profiler and Human Job Analysis (Thomas International), Certified Trainer (PSMB) and
Certified Master Trainer with Western Kentucky University. He is a Professional Speaker with the Malaysian Association of Professional Speakers (MAPS).
With more than 20 years of strategic and operational management experience, he has worked and been involved in numerous industries. He has conducted and facilitated thousands of individuals in the areas of Strategic Review,
performance management, leadership skills, sales, negotiation skills, sales and service and communication skills. He has facilitated workshops in the region and is able to handle people from different backgrounds and management levels.
Over the years, Jeremy has been involved in numerous business. He has lead/ started and closed businesses was involved in mergers, acquisition, daily operations and disposals. He has held a variety of leadership and project
management roles in various organizations prior to ATCEN. He was the Senior Consultant with the largest Business Process Outsourcing organization in Asia, Head of Knowledge and Learning Management Division of a listed company, Special Project Manager for a
Resort Group, Operation Head in a Resort in UK, Project Team Leader in a Technology start up firm with and also an Internal and External Auditor. He has also operated a Restaurant previously, a recruitment organization and also oversaw the operations of a
30 year old Association.
Additionally, he has collaborated with Accenture on a multi-million-Ringgit e-commerce project in the loyalty program industry.
There, he gained the prestigious MSC status for the organization, played a pivotal role in the areas of strategic and operational planning, organizational structure, organizational change and the management of the project.
He was also the project manager for the first ISO 9002:1994 certification for a vacation ownership company, worldwide.
Special Offer
Early Bird Discount for 3 pax – RM3,300
Reviews
Be the first to write a review about this course.
Write a Review
ATCEN aspires to be Asia’s People and Capacity Development Partner. We believe all individuals can contribute to the betterment of self, the organization and the community. Having played an active role in developing high performance in the human capital of large, medium and small organizations in the Asia Pacific Region, we continue to strive to deliver measurable change in our services.
Established since 2003, we have garnered extensive experience in delivering business training, business events and capacity building engagements for professionals and businesses worldwide.
In our customers’ eyes, ATCEN represents Accountable, Partnering, Integrity and Customer Centric. The ATCEN Team delivers exceptional quality services by empowering our people to fulfil our purpose and mission to develop people and build sustainable capabilities in organizations.
ATCEN’s Affiliations and Partners:
- Pembangunan Sumber Manusia Berhad (PSMB/ HRDF): ATCEN is a Class “A” training provider for PSMB (HRDF) and a 5 Star Rated Training Provider.
- Ministry of Finance: Registered for training, course/seminar and education management.
- Western Kentucky University (WKU, USA): ATCEN is a WKU Asia partner, offering their certification programs for the Asian community. ...
