Browse 9 Help Desk Management courses in Malaysia
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Help Desk Management
Certified Customer Experience Management Practitioner (CCXMP)
Workshop by
ATCEN
The era of engaged organisations in connecting to customers is here. As a result, organisations are compelled to establish a sturdy Customer Experience Management (CXM) framework to enable intimate customer ...
The era of engaged organisations in connecting to customers is here. As a result, organisations are compelled to establish a sturdy Customer Experience Management (CXM) framework to enable intimate customer ...
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Certified Contact Centre Digital Agent (CCCDA)
Workshop by
ATCEN
Over recent years, automation has created more jobs than it has destroyed Of the 800 000 or so new jobs created between 1990 and 2013 some 200 000 can be attributed solely to automation And in future years, ...
Over recent years, automation has created more jobs than it has destroyed Of the 800 000 or so new jobs created between 1990 and 2013 some 200 000 can be attributed solely to automation And in future years, ...
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Developing and implementing customer service strategies
Training by
Quality Input Resources Sdn. Bhd.
DEVELOPING & IMPLEMENTING CUSTOMER SERVICE STRATEGIES Introduction Successful organisations continually Satisfy Customers, Increase Customer Base, Prevent Brand Switching, Address and Solve Problems ...
Kuala Lumpur
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DEVELOPING & IMPLEMENTING CUSTOMER SERVICE STRATEGIES Introduction Successful organisations continually Satisfy Customers, Increase Customer Base, Prevent Brand Switching, Address and Solve Problems ...
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Excellence Customer Service Training
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For more info, visit us @ https://www.sales-transformation-asia.com/ Training : Excellence Customer Service Venue : STA Training Centre “How to Deliver Exceptional Customer Service” Objective Outcome:- ...
Cyberjaya
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For more info, visit us @ https://www.sales-transformation-asia.com/ Training : Excellence Customer Service Venue : STA Training Centre “How to Deliver Exceptional Customer Service” Objective Outcome:- ...
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Service Desk Analyst
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Training by
REETUS TRAINING & CONSULTING
Excellent customer service through efficient IT support – whether it be face-to-face, via email, over the phone, by IM or SMS – is vital to ensure a company consistently delivers to its agreed IT service ...
Puchong
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Excellent customer service through efficient IT support – whether it be face-to-face, via email, over the phone, by IM or SMS – is vital to ensure a company consistently delivers to its agreed IT service ...
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ITIL Customer Service Desk Operations
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Workshop by
TNI Consultancy
Introduction A Service Desk, understands that information offers companies strategic advantages and it ensures proper mechanisms are in place for the data to be analyzed, produced and distributed seamlessly. ...
Kuala Lumpur
MYR 1,280.00
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Introduction A Service Desk, understands that information offers companies strategic advantages and it ensures proper mechanisms are in place for the data to be analyzed, produced and distributed seamlessly. ...
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Live Chat Customer Support Etiquette
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Training by
Quality Input Resources Sdn. Bhd.
Program Objectives 1.Write to impress using professional chat etiquette 2.Design personalized shortcuts or canned messages 3.Learn how to escalate the chat to a different agent or channel 4.Adhere ...
Kuala Lumpur
MYR 1,950.00
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Program Objectives 1.Write to impress using professional chat etiquette 2.Design personalized shortcuts or canned messages 3.Learn how to escalate the chat to a different agent or channel 4.Adhere ...
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SDI SERVICE DESK MANAGER
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Certification by
REETUS TRAINING & CONSULTING
Course Overview This course is designed to provide service desk managers and supervisors with an understanding of the service desk and support environment as well as promoting a greater understanding ...
Puchong
MYR 6,500.00
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Course Overview This course is designed to provide service desk managers and supervisors with an understanding of the service desk and support environment as well as promoting a greater understanding ...
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ITIL 4 Foundation
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Training by
REETUS TRAINING & CONSULTING
Course Overview The Foundation level is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through a BRAND NEW end-to-end operating model for the creation, delivery ...
Puchong
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Course Overview The Foundation level is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through a BRAND NEW end-to-end operating model for the creation, delivery ...
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