Browse 47 Call Center courses in Malaysia
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Courses > Customer Service > Call Center
Call Center
Managing Challenging Customers & Complaints
Online Training by
ATCEN
Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that challenging customers be managed well. The Managing Challenging ...
Online Live
May 29 - May 30, 2024
MYR 1,800.00
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Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that challenging customers be managed well. The Managing Challenging ...
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Certified Contact Centre Quality Assurance Analyst (CCCQAA)
Online Training by
ATCEN
Certificate of Completion awarded by Western Kentucky University (USA) At the heart of Customer Experience Management (CEM) in a Contact Center, Quality monitoring refers to the process of listening ...
Online Live
Jun 10 - Jun 11, 2024
MYR 3,300.00
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Certificate of Completion awarded by Western Kentucky University (USA) At the heart of Customer Experience Management (CEM) in a Contact Center, Quality monitoring refers to the process of listening ...
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Telesales / Telemarketing Skills
Training by
Quality Input Resources Sdn. Bhd.
Telesales Agents & their Team Leaders 6 days training and consultancy campaign Grow your revenue by developing customer relationships through phone Design targeted scripts and deliver them with exceptional ...
Kuala Lumpur
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Telesales Agents & their Team Leaders 6 days training and consultancy campaign Grow your revenue by developing customer relationships through phone Design targeted scripts and deliver them with exceptional ...
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Certified Contact Center Manager (CCCM)
Certification by
ATCEN
Certificate of Completion awarded by Western Kentucky University (USA) The Certified Contact Center Manager (CCCM) is developed for Contact Center management teams. It is a comprehensive program that ...
Certificate of Completion awarded by Western Kentucky University (USA) The Certified Contact Center Manager (CCCM) is developed for Contact Center management teams. It is a comprehensive program that ...
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Creating the WOW Service Experience Workshop
Online Training by
ATCEN
This continuous ability to create WOW experiences for your customers is what keeps them coming back to you continuously. These are the key factors that builds relationships, value and organization success. ...
Online Live
Jun 05 - Jun 06, 2024
MYR 1,800.00
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This continuous ability to create WOW experiences for your customers is what keeps them coming back to you continuously. These are the key factors that builds relationships, value and organization success. ...
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Call Centre Customer Care Skills
Training by
Quality Input Resources Sdn. Bhd.
Call Centre Customer Care Skills Pre-training agent call assessment Call centre customer service training Team Leader training Post-training agent call assessment One to one coaching Reporting results ...
Kuala Lumpur
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Inquire for Price
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Call Centre Customer Care Skills Pre-training agent call assessment Call centre customer service training Team Leader training Post-training agent call assessment One to one coaching Reporting results ...
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Call centre debt collection skills
Training by
Quality Input Resources Sdn. Bhd.
Call Centre Debt Collection Skills Pre-training collection call assessment Telephone debt collection training Team Leader training Post-training collection call assessment One to one coaching Reporting ...
Kuala Lumpur
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Inquire for Price
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Call Centre Debt Collection Skills Pre-training collection call assessment Telephone debt collection training Team Leader training Post-training collection call assessment One to one coaching Reporting ...
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Certified Contact Centre Digital Agent (CCCDA)
ENDED
Workshop by
ATCEN
Over recent years, automation has created more jobs than it has destroyed Of the 800 000 or so new jobs created between 1990 and 2013 some 200 000 can be attributed solely to automation And in future years, ...
Petaling Jaya, Selangor
MYR 4,000.00
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Over recent years, automation has created more jobs than it has destroyed Of the 800 000 or so new jobs created between 1990 and 2013 some 200 000 can be attributed solely to automation And in future years, ...
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ENDED
Certified Contact Center Manager (CCCM)
ENDED
Certification by
ATCEN
For more info, visit us @ https://atcen.com/certification-programmes/ Certificate of Completion awarded by Western Kentucky University (USA). The Certified Contact Center Manager (CCCM) is developed ...
Petaling Jaya, Selangor
MYR 4,800.00
0 like
For more info, visit us @ https://atcen.com/certification-programmes/ Certificate of Completion awarded by Western Kentucky University (USA). The Certified Contact Center Manager (CCCM) is developed ...
MORE INFO
ENDED
Certified Contact Center Manager (CCCM)
ENDED
Certification by
ATCEN
For more info, visit us @ https://www.atcen.com Certificate of Completion awarded by Western Kentucky University (USA). The Certified Contact Center Manager (CCCM) is developed for Contact Center management ...
Petaling Jaya, Selangor
MYR 4,800.00
0 like
For more info, visit us @ https://www.atcen.com Certificate of Completion awarded by Western Kentucky University (USA). The Certified Contact Center Manager (CCCM) is developed for Contact Center management ...
MORE INFO