Telesales Skills-Close Sales Confidently Through The Phone
Details
- Structure calls more effectively
- Understand the elements of successful telephone communication and improve skills in this area
- Cross Sell other products if required
- Improve questioning and listening skills
- Identify customer’s real needs and match with appropriate benefits.
- Sharpen their closing skills in order to clinch the sale.
- Handle objections effectively and treat them as new opportunities
- Build better relationships with difficult prospects using empathy
- Recognize each prospect’s unique telephone personality and tailor offering accordingly
- Seek buying signals and act accordingly
- Employ a Strategic telesales management system
- Experience a substantial increase in New Sales
- Enhance skills through Telesales and Customer Service training
- Increase the 3 P’s namely:Productivity, Performance and Profits
Outline
Special Offer
http://www.itrainingexpert.com/course/13/Telesales-Skills-Close-Sales-Confidently-Through-The-Phone.html
ITRAININGEXPERT GLOBAL PLT is the corporate training arm of The English Expert Publishing and Training Group established since 1999 by consulting partners with extensive training experience from both the government and corporate sector covering Malaysia, Singapore, Australia, China, Vietnam and Indonesia.
All our trainers are experienced practitioners, professionally certified, dedicated and specialized in their respective fields. Our corporate philosophy is of Total Customers Satisfaction. We carry out our task with integrity and full commitment. We continue to keep abreast with industry developments through individual and ongoing continuing education, in-depth training and consulting that your organization demands and deserves.
For 18 years now and counting, we have trained more than 100,000 people to improving their work productivity, leadership & communication skills, language proficiency, sales, negotiation & presentation skills, workplace management and personal development.
What do we SPECIALISE in?
Put it in an easy way, we specialize in Training and Human Development training and consultancy services covering both soft skills and technical skills, a wide range of courses pertinent to the human capital development of high performing organization. ...
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