Effective Training Needs Assessments: Methods, Tools And Techniques

This program is intended to help trainers and HR executives who already have basic skills move their needs assessment skills to the next level.

First identify the purpose of a needs assessment. Then learn how to conduct a variety of needs analysis using different data-gathering methods.

Then analyze the information and develop a training plan to convince management that training is the appropriate solution. In this program, the term needs assessment is a general term for a three-phase process to collect information, analyze it, and create a training plan.

Different types of assessments are called needs analysis, such as performance analysis, job/task analysis, target population analysis, etc.

DAY 1
Module 1: What Is Needs Assessment? • Identify why needs assessment is important • Identify what you can do if your “client” doesn’t want to spend the time and money to do an assessment • Identify different types of needs analysis • Identify the three phases in conducting a training needs assessment • Learn how to set expectations and gain participation for needs assessment • Decide who and what are assessed • Overcome five issues when conducting needs assessment
Module 2: Is It a Training Need? How to Conduct a Performance Analysis • Identify how to conduct a performance analysis • Use informal methods for performance analysis • Use formal methods for performance analysis • Discuss Issues and concerns about performance analysis
Module 3: How To Gather Information. • Use informal methods and using existing information • Learn how to construct a survey • Define statistical significance • Use interviewing techniques
Module 4: Feasibility Analysis • Identify why a feasibility analysis is done • Identify how to estimate the benefit of training and compare it to the current cost of performance without training
Module 5: Needs Versus Want Analysis • Learn about survey techniques • Learn about individual interviews • See how to interpret survey information • Learn how to make recommendations from data

DAY 2
Module 6: Goal Analysis • Identify the purpose of goal analysis • Learn how to conduct a goal analysis • Write a sample goal analysis statement
Module 7: Task Analysis • Break down a task into teachable parts • Assess difficulty of completing the task • Learn how to complete a skill hierarchy from a task analysis • Identify prerequisites for learning a task
Module 8: Target Population Analysis • Describe who needs training using key characteristics • Make decisions after target population analysis
Module 9: Contextual Analysis • Create a plan to deliver training using different modes of delivery • Identify how to schedule training events to avoid disrupting business • Identify other requirements to deliver training
Module 10: Develop and Present a Training Plan to Management • Learn how to complete a ten-part training plan • Identify competencies to develop a training plan • Learn how to present a training plan to management and gain approval
End

HJ. AZIZAN AMIR SPHR(GE), MMIHRM(M’sia), PMSHRM(USA)
General Manager, Group Human Resources of a major Malaysian GLC. He has headed the Human Resource functions in key Fortune 500 companies (General Electric (GE), Philips Semiconductors, Emerson Electric, Cadbury, Ryoka, Sensata Technologies). Azizan has also lead the HR functions in key Malaysian - GLCs MIMOS Berhad and a Khazanah Nasional Berhad company. Azizan spent the first 10 years of his career as a technical specialist in the operations, production and manufacturing areas before embarking on a HR career for the last 25 years. A highly innovative and dynamic HR professional, Azizan has led 3 different organizations to win prestigious awards, namely the; 2010 Malaysia HR Achievement Award 2005 Malaysia National Human Resource Development Award 2002 Malaysia Human Resource Minister’s Award 2002 Emerson Process Management Malaysia Best Managed Team Award Azizan has also presented papers at various HR workshops and conferences in Singapore, China, Philippines, Thailand, Brunei, Hong Kong, Vietnam, Taiwan, United Kingdom, Netherlands, USA and the Middle East He studied Industrial & Professional Chemistry at Northern Kentucky University, Agribusiness at Harvard Business School, Human Resource Management at the Malaysian Institute for Human Resource Management. He is a Certified Trainer by the American International Accreditation Institute and the Human Resource Development Corporation (PSMB), a Professional Member of the Society for Human Resources Management (USA) and Member of the Malaysian Institute for Human Resource Management.

Confirmed participants will receive an e-book “ THE SIX DISCIPLINES OF BREAKTHROUGH LEARNING” And a TNA Toolkit worth RM300.00