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  1. TITLE OF TRAINING PROGRAMME

    Life Skills

     

  2. LEARNING OUTCOMES

 

At the end of the training programme (1 month/ 12 classes/ 3 hour per class/ Total of 36 hours), the trainees should be able to equiped  and empowered themselves with skills in observing and identifying peoples’ personality; project confidence when dealing with meeting associates, customers, authorities, colleagues, friends and family members; planning  and growing personal wealth.

 

  1. ASSESSMENT CRITERIA

    1. Identify the meaning of different body language

    2. Display positive body language in Business & Social Arena

    3. Perform a good handshake and name card giving

    4. Describe the meaning of each Psychology of Colour

    5. Choose the right Colour to use for Business and Social

    6. Analyze people’s personality through Psychology of Colours

    7. Define Personality Style

    8. Define Patterns, Prints and Styles

    9. Perform a good Presentation Skills for Business/ Social

    10. Apply Business Etiquette in Business and Social Arena

    11. Apply Dining Etiquette in Business and Social Arena

    12. Plan and grow Personal Financial Wealth

       

  2. WHO SHOULD ATTEND

    Fresh Graduates after SPM/ College or University Students/ Working Executive/ Enterpreneurs/ Business Owner

     

  3. METHODOLOGY

    K.E.Y the School of Etiquette & Image emphasizes on participant’s participation and interaction actively. The course models a variety of effective training methodologies, including demonstrations, practises, discussions, brain-storming, role plays, games, visualizations, multimedia and image props.

     

    1. OVERVIEW

    Your personal skills can make or break relationships. An individual’s professional success hinges on how well he or she can build strong relationships.

    Do you want to learn how to evaluate whether people would buy or not simply by watching their body language? Why understand people’s personality?

     

    The way we talk, walk, sit and stand says something about us, and whatever is happening on the inside can be reflected on the outside. By becoming more aware of this body language and understanding what it might mean, you can learn how to read people easily.

    Apart from your body speaks, the colour and style you choose reveals your personality. According to research colours does more than establish brand recognition. It also conveys traits about a company’s personality, or, brand image. So what is your personal image branding?

     

    By understanding Psychology of Colours & Style and you can learn to understand personality and connect and communicate with people easily without guessing what is in their mind.

     

    Why business etiquette training is so valuable for companies and for individuals?

    Have you ever drank from the wrong glass or unsure on which fork to use?

     

    Whether it is in a meeting, in a communication, on a business trip, at a business social mixer, or at an important business meal, you are creating an impression. Do you want it a lasting one or a last one?

     

    Etiquette and Image training directly impacts the bottom line because decision makers, colleagues, bosses, clients, and prospects will choose to do business with people in whom they have confidence.

    In addition to great job performance, having good dining etiquette helps to establish your credibility and reputation. It also helps to make you an accepted member of the business group. It is not about eating, it’s about socializing with the person that you are eating with. Have you heard of “Power Lunches”? This could be your best chance to negotiate business deals and create good relationship with your clients. This is definitely another skill to add to your professional repertoire.

    How much money do you need when you retired?

    Money Etiquette is dedicated to assisting YOU with lifestyle and financial goal achievement. Whether you are in the beginning stages of building an adult lifestyle or preparing for retirement, we are committed to leading you to success. We educate and equip you with the simple methods to understand Money and how you can use it to Save or Invest so that you can achieve your figure.

Outline

  1. TRAINING PROGRAMME OUTLINE

     

  1. Understand the hidden meaning of BODY LANGUAGE 1

  • Why Body Language is important in daily life?

  1. Understand the hidden meaning of BODY LANGUAGE 2

  • Projecting positive body language in Business and Social arena

  1. Creating positive impression with PSYCHOLOGY OF COLOURS 1

  • What is Four Seasonal Colours : Spring, Summer, Winter, Autumn

  1. Creating positive impression with PSYCHOLOGY OF COLOURS 2

  • Determine the meaning of Colour to understand Personality

  1. Creating positive impression with PSYCHOLOGY OF COLOURS 3

  • Methods to use Colour Schemes

  1. PSYCHOLOGY OF STYLES 1

  • Discover Personality Style from assessment test

  1. PSYCHOLOGY OF STYLES 2

  • Identifying importance of Dress Code

  1. Presentation Skills

  • Creating your own Personal Branding

  1. Importance of PROTOCOL & ETIQUETTE

  • The Principles of Etiquette

  1. Dine with CONFIDENCE in DINING ETIQUETTE

  • Seating Arrangement (Who sits where?)

  1. Managing your Financial with MONEY ETIQUETTE 1

  • Identify what is Money?

  1. Managing your Financial with MONEY ETIQUETTE 2

  • Plan and Manage your Wealth

 

Speaker/s

Yanyan Tan

Yanyan Tan (Yan) is the Founder and Master Trainer of K.E.Y the School of Etiquette and Image. She comes armed with a Bachelor’s Degree in Business Administration from Huddersfield University, United Kingdom, and has experience in the competitive shipping and banking industries.

 

In her pursue towards her passion in helping others to look and feel confident, Yan sought out her certification and she is  internationally certified by AICI (Association of Image Consultants International, USA) and earned AICI FLC designation and the Founding VP Events for AICI Malaysia Chapter for year 2010/2012. She was awarded Chapter Member of Year 2011. Besides that, she is also a certified PSMB Trainer and Children Etiquette Consultant with The American School of Protocol in Atlanta, USA. She has been featured in ONFM, TV2, Sin Chew Jit Poh, Nan Yang Siang Poh, and Corporate Journey Magazine.

 

With 10 years of experience in the industry, Yan has trained more than 60 companies and personal clients, ranging from job seekers to management and to SME owners. Her clients include Maybank Group, OCBC, Proton, Deloitte, Manulife, Tokio Marine, Munchy’s, Mary Kay, Carlsberg, Parkson, Naza, etc.

 

Yan believes that everyone deserves the opportunity to achieve his/her best and highest potential. Her mission is To unlock everyone’s potential in enhancing and strengthening one’s characters.”

 

C.K Neo

C.K. Neo is a Charted Financial Analyst and currently working with one of the top 50 strongest banks in the world. He is a graduate of University Malaya with a degree in Actuarial Science.

 

Neo is highly passionate with mathematics, he was considered as a nerd during the school days which hence lead to his tertiary education in Actuarial Science and subsequently enrolled into the most prestigious credential in the financial industry (CFA). He started his career as a management consultant in one of the big four accounting firms where his clients include Banks, Insurance Companies and MNCs. Subsequent to that, he joined the largest bank in Malaysia as a specialist in the Market Risk and he had 3 promotions in the last five years in which he is currently managing a team of 5.

 

His specialty includes asset liability management, cash flow projection, and capital market instrument such as Bond, Equity, Forex, Commodity and Derivatives. He started his teaching career in CFA programme as well as financial modeling classes 3 years ago. Neo had students from both Malaysia and Singapore.

 

During the tenure of employment, he found that a lot of ordinary folks including him were not well educated in financial education. We have no proper planning for our own financial futures; we did not have an appropriate objective and goal in this area. Many of us also had not fully optimized the available facility in the financial industry to maximize their wealth. In addition, there are multiple schemes that are available to further enhance our financial security which are also severely underutilized.

 

With this in mind, he had decided to be part of the K.E.Y school family to specialize in Money Etiquette to assist as many people as possible in getting financial security.

 

Neo believes that everyone deserves to be financial independent and secure their financial future, his mission is “To unlock everyone’s potential in obtaining financial freedom within their capability”

 

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K.E.Y the School of Etiquette is a company specialzing in Life Skills. Life Skils can help people to manage and live abetter quality life, help to accomplish ambitions and live to full potential.

Many organizations hold a tight reign on training budgets because they fear people will leave the organization after they've invested all this money in them or there is no permanent change training after training. Why invest more?

An organization's greatest asset are its people. We believe our training can help to build and grow individuals and organizations as a whole. This life skills is to shapern organization's people with personal developement skills, people skills, observation skills and communications skills. We create an innovative and creative method for people to learn for a reason. We strongly believe pratice makes permanent. With our in-depth training need analysis, pinpoint urgent skills gaps and design practical learning modules which are highly relevant to the Asian culture.

Our Vision:
To be the No.1 mastered Etiquette School recognized globally
Our Mission:
We are innovative in people development
Values:
Empowering - Build up people's confidence and strength
Enhancing - Strengthen people's qualities and values ...
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