Effective Middle Management
Details
This programme is designed to help senior managers, managers and executives to refine their understanding of people, team and organisation that is essential to achieve excellence in the workplace. It will also help to improve job process and boost employee’s
morale.
DESIGN FOR
- Middle Level Managers across the departments
• Understand the work expectations
• Be proactive
• Dare to lead and motivate
• Listen actively
• Communicate clearly
• Develop better understanding and cooperation through motivation and teambuilding
• Acquire techniques to motivate self and teams
• Enhance the support of the team through coaching and organisational development
• Manage different and difficult situations
• Keep priorities
• Gain practical action to achieve better productivity and performance
Outline
Introduction To Effective Management
• Ice Breaker
• Be What You Want To Be
Ground Rules For Working With Others
• Seven Deadly Diseases
• Success Matrix
• The Richard Lewis Case: The Unorganised Manager
• The Coming of the New Organisation
Managerial Leadership
• Improving Our Managerial Leadership
• What is Leadership?
• The Art of Bossing
• Managerial Power
Effective Communication
• Active Listening Skills
• Writing Skills
• Presentation Skills for Managers
• Reading Body Language
Human Relations in Management
• Personality and Personality Tests
• Understanding Other People
• Improving Perception
• Human Relationship Skills
Motivation and Teambuilding
• What is Motivation?
• How to Motivate Yourself and Others
• Teambuilding Techniques
• Belbin’s Technique for Effective Teams
Coaching and Developing Subordinates
• What is Coaching?
• Coaching Effectiveness
• Developing Subordinates Effectively
• Enhancing Subordinates’ Efficiency
Time, Stress and Conflict Management
• Analysing Organisational Time Wasters
• Prioritising is Key
• Managing Stress
• Have a Win-Win Situation
Inaugurated as a voluntary society on 29 January 1966, the Malaysian Institute of Management (MIM) was incorporated as a limited company on 28 March 1975. As the national management organisation, MIM’s primary role is to promote management skills across Malaysia, exposing Malaysian companies to management best practice from all corners of the globe. It also acts as an important bridge between the private and public sectors.
Independent, non-political and not-for-profit, MIM serves as a platform for the free exchange of management ideas and experience, bringing together managers and organisations from all walks of life. It is also a development centre, committed to enhancing and maintaining professional management standards.