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Learn to solve problems and generate ideas in true “think out of the box” manner – even for those who think they were not born as creative persons.
 
Learning to Think More 'Intelligently', Competently and Confidently        
“It’s not that I’m so smart, it’s just that I stay with problems longer.”

Albert Einstein

 Today’s more and more outstanding organisations acknowlege that critical thinking and creative solution to problems are key success factors to the business. You are paid according to the capacity of 'problems' you can solve for your clients. Thus, having the ability to thinking in a variety of styles and think of creative solutions determines your value in the market.

Because we ourselves are excellent problem solvers, we can help.

In this Critical, Creative Thinking and Problem Solving course, you sharpen your skills as a critical thinker and problem solver. You learn to leverage your personal thinking preferences using tools and techniques based latest thinking. Successful organizations recognize that critical thinking and creative solutions to problems significantly enhance business potential.

This course is ideal for groups of people who aim to solve problems complex collectively together. Solving problems as a group has its own unique issues. 
 
Creativity is not something people are born with; it is a living skill. Like any other skill it can be mastered and channelled towards specific goals with incredible results. iTrainingExpert presents to you: 40 years of creative problem solving experience so you learn the insights of solving complex problems both technical and communication. 

Outline

Module 1: The Basis of Problem Solving & Creative Thinking (PSCT)
  • Thinking, Skills, Knowledge, Experience (TSKE)
  • Tools, Tactics, Techniques (3Ts)
  • Methods, Modes, Means (3Ms)
  • Communications, Styles, Interactions (CSI)

Module 2: Creative Thinking Skills Development 
  • The Neurological Pathways – Thinking Outside the Box
  • Instinct and Intuition Development 
  • Connecting the Dots for Creativity
  • Fresh Outlook and New Ideas Techniques
  • Incubating for Creative Potential
  • Practicing Creativity - Gardner’s Intelligences

Module 3: Critical Thinking Skills for Creativity
  • Dissecting the Chips for Criticality
  • Activity Breakdown and Resultant Analysis
  • “What Can Happen?” Breakdown
  • Flow Chart Visualization

Module 4: The Knowledge and Experience Matrix
  • Circle of Core, Secondary and Peripheral Knowledge 
  • Experience is Not Proportional to Time - Quickening Experience Growth

Module 5: Powerful Problem Solving Tools 
  • Data Collection, Stem and Leaf Plot, Running Records – High Speed Techniques for Process Monitoring and Data Analysis
  • Pareto Analysis – When to Use; Regrouping Techniques
  • Cause and Effect Analysis – Classification Definition and Challenges
  • Scatter Diagrams – Process Parameter Relationships

Module 6: Tactical Solutions 
  • Plan-Do-Check-Act Cycle 

o   Plan – Why, What and How to Plan

o   Do – What and How to Implement, Follow-up, Record and Document;

o   Check – What, How, When and Where to Check; Result vs. Goal

o   Act – How to Standardise, Communicate, Train and Monitor

  • Brainstorming – What to Do and Not to Do; Who to Invite and How to Control
 

Module 7: Risk and Decision Making 
  • Options, Choices and Constraints
  • Managing the Influence of Personal Experience
  • Qualitative and Quantitative Decision Making
  • Priorities, Risks and Decisions

Speaker/s

Barrak Adam  (Dr)
Phd, Author-Trainer-Business & Technical Consultant, Trade Negotiator, Change Agent

Barrak is a highly qualified Senior Consultant and Lead trainer who has a clear and comprehensive understanding of what competencies are to be developed, quickly realizes the needs and preferences of the clients, and rolls out a progression of effective fun learning activities that cumulatively build the desired abilities to achieve the program objectives. His abundant knowledge and experience addresses every situation in our fast pace business world and everyone is guaranteed to grab some useful takeaways.

Barrak comes to you with more than 40 years of enriched, result-oriented experience in many positions among SMEs, government agencies, multinational and businesses. Equipped with solid experience and a wide range of state-of-art resources and latest development, his training programs are geared towards competency development.

With only the minimum amount of necessary theory (he says the participants can read his notes later) his training/ speaking sessions are filled with mindset, behavioural and capability change activities. There is always excitement, A-Hah moments in every session at his programs.
Barrak had worked with the Audio-Visual, Automotive, Printing, Property Development, Construction, Timber and Food industries, in capacities ranging from Group Engineer, Manager, Plant Manager, Senior Negotiator, Project Director and Managing Director.

Being a Management Consultant, Management System Auditor, Trainer and Counselor, he had consulted for an even wider range of industries that includes Medical services, Financial institutions, Petroleum industries, Metal, Plastics, Cellulose and Electronic components manufacturers, and the Civil service around the world.
He graduated in Engineering from the Singapore Polytechnic in 1973 and continued with post graduate and continuing studies in Engineering, Social Science, Rubber and Plastics Technology, Training and Development, Radiation Protection, and Quality Management, with a PhD in Organizational Management from Iowa State (US).

He has since been training and consulting for organizations such as PETRONAS, the National Electricity Board, the National Bank, various government ministries and agencies including Parliament House, and large corporations, further to training in Mauritania, Turkmenistan, Abu Dhabi, Sudan, Philippines, Thailand, Indonesia and Australia.

Currently, he is a senior resource faculty member for iTrainingExpert.com, continuously design and conduct customised trainings and consultancy for multi-national companies around the world.

To contact Barrak, please feel free to email us at [email protected] or call +603 8074 9056.


OR


PHILIP TAN

Qualifications:
Bachelor of Laws (Hons), University of Wolverhampton, UK
Diploma in International Advertising (Dip.IAA, New York)
Cert.Ed (TESOL), Pantai Valley Teachers’ College, Kuala Lumpur
Master in Business Administration , University of Hull, UK
Higher Group Diploma in Public Relations, Sales Management, Marketing and Advertising


Philip comes with 30 years of both public and corporate work experience.   He is a management and soft skills guru, international public speaker, corporate trainer and motivator. He speaks on Ethics, Corporate Governance, CSR and core leadership and management areas.

Trained by Prof Robert Flood and his faculty at the University of Hull in Management and Soft Systems Methodology, Philip Tan is a management and soft skills guru, international public speaker, corporate trainer and motivator. He speaks on Ethics, Corporate Governance, CSR and core leadership and management areas.

Philip has both academia and industry experience from a diverse range of career paths that include holding senior positions in tertiary education, dotcom, advertising, marketing and hospitality training.

In his dynamic career route, he has held portfolios of dean, vice president and chief executive officer of an international professional organisation championing corporate governance. He was also a Senior Examiner for the Chartered Institute of Marketing, UK (CIM). Philip continues to share his experience in academia by supervising post-graduates candidates of the University of East London (UEL) in their masters dissertations.

He is a very much sought after trainer and facilitator on leadership and management skills, KPIs, Competency Based Interviews, sales team building for the senior management level and above.

Among his participants, Philip is known for his applicable and job-related content that is delivered in a vibrant pace.  He is able to combine soft skills concepts with real life requirements for those on the job. When he is not on the public speaking or corporate training circuit, Philip consults on business performance, strategic management and corporate law.

Philip is also a registered trainer with Pembangunan Sumber Manusia (PSMB) (Ministry of Human Resources, Malaysia).

To book Philip for speaking and training engagement, feel free to contact us at [email protected] or telephone + 603 8074 9056.
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ITRAININGEXPERT GLOBAL PLT is the corporate training arm of The English Expert Publishing and Training Group established since 1999 by consulting partners with extensive training experience from both the government and corporate sector covering Malaysia, Singapore, Australia, China, Vietnam and Indonesia.

All our trainers are experienced practitioners, professionally certified, dedicated and specialized in their respective fields. Our corporate philosophy is of Total Customers Satisfaction. We carry out our task with integrity and full commitment. We continue to keep abreast with industry developments through individual and ongoing continuing education, in-depth training and consulting that your organization demands and deserves.

For 18 years now and counting, we have trained more than 100,000 people to improving their work productivity, leadership & communication skills, language proficiency, sales, negotiation & presentation skills, workplace management and personal development.

What do we SPECIALISE in?

Put it in an easy way, we specialize in Training and Human Development training and consultancy services covering both soft skills and technical skills, a wide range of courses pertinent to the human capital development of high performing organization. ...

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