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8D Problem Solving Process

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Training by  ITRAININGEXPERT.com
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The 8D Problem Solving Process is one of the most effective problem solving processes that can successfully be applied in many different types of industries and organizations to identify and eliminate the underlying root cause(s) of a problem.
 
8D is structured approach to problem solving helps by having a systematic roadmap. In this way of solving problems, your team members will become efficient problem solvers saving a lot of time and increasing profitability for your organisation.

Outline

SECTION 1: 8D Definition - Overview of 8D Steps

- Terms & Definition
- Application and introduction

 

SECTION 2: D1 – Introduction of the Team:

 

SECTION 3: D2 – Describe the Problem

- Ichikawa diagram and Sample of 5M for Fish Bone Diagram
- Team charter method
- Describe problem with 5W,2H
- New 7 QC tools

 

SECTION 4:D3 -  Describe Interim Containment Actions

- Describe the temporary actions to contain the problem and “fix” until permanent correction is in place
- QC Tools
- Sample of Action Plan

 

SECTION 5: D4 – Describe The Process of Defining & Verifying of Root Causes

- Describe the ‘Escape Point’
- Some Tips to Get Started
- Describe verification and validation method of root cause
- Test on the escape point

 

SECTION 6: D5 – Describe The Process of Identifying & Verifying Corrective Actions

- Tabulate & describe solutions determined to be the best of all the alternatives
- DMAIC method

 

SECTION 7: D6 – Describe Action Plan For Corrective Actions

- Corrective action in table format and 5W 2H format

 

SECTION 8: D7 – Describe How The Problem Can Be Prevented From Recurrence

- Describe what improvements in systems and processes would prevent problem from  Recurring
- Poka Yoke method
- Kaizen method and continuous improvement
- Control methodology
- One point lesson

 

SECTION 9: D8 – Record Recognition Accorded To The Team

- Recognition to the team

Speaker/s

Mr SY  LEE
B. Eng (US), MIEEE, AMIM, Dip Sc.
 
Mr Lee, Motorola Six Sigma Green Belt, is extensively involved test development, product engineering, process engineering and handle various manufacturing engineering projects internationally. He comes with 25+ years of experience in semiconductor manufacturing fields and multi-lingual translator.  

Professional Qualifications:
  • MIEEE (member of Institute of Electrical Electronic Engineer, USA)
  • AMIM (Associate Malaysia Institute of Management)
  • Bachelor Engineering (USA)
  • Certificate Chinese Education (Taiwan) 
  • Diploma in Science (Malaysia). 
  • Certified HRDF Trainer EMP/0915
For his training and advisory services, feel free to contact us at [email protected] or call us at +603 8082 3707.
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ITRAININGEXPERT GLOBAL PLT is the corporate training arm of The English Expert Publishing and Training Group established since 1999 by consulting partners with extensive training experience from both the government and corporate sector covering Malaysia, Singapore, Australia, China, Vietnam and Indonesia.

All our trainers are experienced practitioners, professionally certified, dedicated and specialized in their respective fields. Our corporate philosophy is of Total Customers Satisfaction. We carry out our task with integrity and full commitment. We continue to keep abreast with industry developments through individual and ongoing continuing education, in-depth training and consulting that your organization demands and deserves.

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