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Interview Skills-Competency and Behavioral Based

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Training by  ITRAININGEXPERT.com
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On-Site / Training

Details

A rapidly changing, highly competitive marketplace demands making judicious, informed decisions about the people you hire or promote—decisions that can impact your organization for years. This Interview skills workshop provides a structured, replicable approach to interviewing by developing the skills your people need to interview confidently, gather data that accurately predicts future job performance, and evaluate candidate information to make the best selection decision.

Do you face any of these issues?

Do your interviewers have the skills and confidence to ask the right questions to accurately select job candidates who are able and willing to perform the job?

Do your interviewers know how to make a positive impression on candidates to increase job acceptance rates?

Do your interviewers know how to evaluate and integrate all the available data to make better hiring decisions? 

Outline

Delegates will actively participate in the process, learning and applying the concepts of behavioural based interviewing throughout this day, as they move from reviewing candidate materials through making a hiring decision.
 
Module 1: Interviewers' concern
  • Concerns and worries about interviewing job candidates and making selection decisions. 
  • Skills and techniques to avoid or eliminate concerns. 
Module 2: The goal of your interview
  • four types of information about a candidate that make up a complete array of targets for success: 
  • knowledge targets 
  • experience targets 
  • competency targets
  • personal attribute/motivation targets. 
  • Interview guide as the tool to gather information on the targets for success. 
Module 3: Gathering In-depth Targeted Data
  • Planned behavioural questions 
  • Components of a STAR (Situation/Task, Action, and Result) 
  • Follow up questions to elicit complete STARs. 
  • Interview Role-Play ~ using planned behavioural and follow-up questions to gather a complete STAR. 
Module 4: Interviewing for Motivational Fit
  • Motivational fit- its importance to job success, and where to find motivational fit information in the interview. 
  • Building Rapport, and Managing the Interview;
  • Make a positive impression on candidates by meeting their personal needs through rapport-building, and by managing time effectively in the interview. 
  • Working in triads- Group practice on interviewing 
  • Evaluating and Integrating the Interview to ensure a strong start for new colleagues

Speaker/s

DR B DASS
HR Business Coach
PhD (Adult & Continuous Ed, UPM)
 M.Ed (Training & Development, UK) 
Post-Grad Dip HRM (UK) 
C-IV Certificate in Training and Workplace Assessment (Australia)
CAHRP
 
Work Experience
Dr Dass comes with 30 years of HR, Learning and Development corporate work and training experience. Early in his career, Dr Dass worked for SMEs’ and MNC before setting up his own human resource and training practice. 
 
He worked as a HR Manager in a leading Real Estate Agency with a work force of about 500, before he moved on to Electrolux Group, as their Training Manager at the Electrolux Business School. Here, he helped to design, deliver and evaluate training programs conducted at all levels. He had personally commissioned a video shoot on operations cleaning for the cleaners which is still being used. He ran supervisory, executive and management development programs at the Electrolux Business School. 
 
Dr Dass was the CEO and  Principal of Skills and Management Institute of SKB. During his tenure, he also developed and organized conventions, boot camps for the real estate agents. He can be mentioned as the pioneer who created a systematic training curriculum for the real estate industry in Malaysia
 
Dr Dass also has served at leading private and public universities including institutions from Australia, UK, USA and France, who are affiliated with local universities. Some modules taught by him, includes, Change Management, Leadership, Human Resource Management, Adult and Continuing Education.
 
Professional Membership
1.Life member and National Deputy President of Malaysian Institute of Human Resource Management (MIHRM) 2010-2012. 
2.National Vice- President, Academic/certification director for OUM-IPD-MIHRM Diploma collaboration.
3.Chairman - Academic education and training Membership of Malaysian Institute of Management  and Technology Association of Malaysia, 2012-2013
 
Professional Certification  
1.Certified “Catalytic Instructor” by Dr Scott Parry of Training House US
2.Accredited trainer for TEAM Management Systems, UK, 
3.Accredited trainer for DTS International, DISC Inventory, Australia, 
4.Accredited trainer for Tee Side Tertiary College, UK, in Supervisory Management. 
5.Certified Trainer (MIM) & HRDF
6.Certified trainer to conduct the Pin Plan Program from Germany. 
7.Certified change management practitioner by PROSCI USA
 
Appointments and Awards
1.Professional advisor by the Chartered Institute of Personal and Development (CIPD) UK.
2.HR Consultant with the National Human Resource Center, PSMB, Malaysia 
3.‘Excellent Facilitator’ Award for the year 2011 from MIHRM. 
4.Competent Toastmaster and has held positions from being a committee member to president and division governor, in Toastmaster International, and Rotary International, where he was invited to facilitate youth development programs in Spain, Australia, USA, India and Malaysia.
5.Disciplinary committee at the Royal Lake Club, Malaysia 
 
Author
As an author, he has published: ‘Adult & Continuing Professional Education Practices’, published by Patridge-Penguin
 
To contact Dr Dass for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869  628 | or email: [email protected]
 
OR
 
MR SYAMSUL F. AHMAD
 
Syamsul has been actively in the field of Training/Learning and Development for more than 15 years.  He has trained and developed hundreds of people being an in-house trainer/facilitator in various organisations that he had worked with.  He always emphasizes that it is the passion for training and educating people that has ignited him to pursue a career in the training and development.  With his over 20 year experiences in the field of Human Resources and Industrial Relations Management, his credentials in the training field were gained over the years with passionate and love for knowledge. 
 
He is known of his ability to incorporate his vast knowledge and industrial experience into his training sessions, enabling participants to relate to the subject matter and benefit the best.  
 
He started his career in the Human Resources and Industrial Relations Management way back in the 90’s, for 12 years servicing the National Carrier.  He then enhanced his career with couple of Government-Linked companies, LLC as well as rapid growing SMEs.  
 
Passionate in people’s management and development, he became an in-house Licensed Facilitator of the 7 Habits of Highly Effective People.  He further marked his journey in establishing an international collaborated Leadership Programme and won for the Company an international Award for the Asian Region.
 
Syamsul has great experiences to share with, in the human resources and industrial relations management in both unionised or non-unionised environment, as well as Learning & Development and Human Capital/Talent Management.
 
Over time, inspired from the 7 Habits programme, he came out with his own programme : ‘Jadi Pro-Aktif, Jadi Positif’ which has enlightened many individuals in various levels in the organisation. Syamsul was a national Rugby player and active in outdoor activities and sports. 
 
To contact Mr Syamsul, please contact us at +603 8074 9056 | Mobile +6012 6869  628 | or email: [email protected]

Special Offer

Normal fee Sign up 1 pax: Pay before course starts MYR 2,890/ USD 800

Early Bird Sign up 1 person: Pay 14 days before course starts MYR 2,290/ USD 640

Group Fee Sign up 3 pax or more: Pay 14 days before course starts / MYR 2,190/ USD 610

(Fee inclusive of Buffet Lunch, Refreshment, Welcome Pack, Training Materials & Certificate of Achievement)

Certificate

Upon successful completion of this program, you will receive a Certificate of Achievement. 

Certificates are distributed on the final day of the program.

Payment mode:

1. ONLINE PAYMENT  by Credit card:  You can opt to register and pay online with our latest payment integration system through our website.

2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.

3. BANK IN CASH: You can also pay by cash through bank-in our company bank account.

4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

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ITRAININGEXPERT GLOBAL PLT is the corporate training arm of The English Expert Publishing and Training Group established since 1999 by consulting partners with extensive training experience from both the government and corporate sector covering Malaysia, Singapore, Australia, China, Vietnam and Indonesia.

All our trainers are experienced practitioners, professionally certified, dedicated and specialized in their respective fields. Our corporate philosophy is of Total Customers Satisfaction. We carry out our task with integrity and full commitment. We continue to keep abreast with industry developments through individual and ongoing continuing education, in-depth training and consulting that your organization demands and deserves.

For 18 years now and counting, we have trained more than 100,000 people to improving their work productivity, leadership & communication skills, language proficiency, sales, negotiation & presentation skills, workplace management and personal development.

What do we SPECIALISE in?

Put it in an easy way, we specialize in Training and Human Development training and consultancy services covering both soft skills and technical skills, a wide range of courses pertinent to the human capital development of high performing organization. ...

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