Training Needs Analysis & Identification

Although the training needs assessment is essential for improving competencies, this vital component for training and development is often poorly undertaken. An effective analysis of training needs assesses the needs of individuals and organizations - and matches these needs against urgency and available budget. This allows management to agree and implement coordinated, cost-effective and cohesive training programmes. Training and development are investments in human ‘capital’ of the organization. Accordingly, it is essential to measure the adequacy of the ‘return of investment’ for training and development activities.

Programme Objectives

Upon completion of this workshop participants will be able to:

• Identify organizational issues currently influencing the company’s training needs.
• Identify organization’s training needs through needs assessment, which utilizes a variety of data collection methodologies including surveys, focus groups and interviews.
• Conduct an effective TNA to successfully identify suitable organizational, functional/technical, personal behavioral competencies and skills required to meet organizational vision.
• Prepare strategic training plans for the organization to improve competence and achieve more accurate results.
• Develop a master plan of recommendations for future training strategies based on TNA findings.

Contents

• Training and Development Basics
  • TNA in the organizational context
  • The training cycle and TNA

• Analyzing Training Needs
  • TNA Building Blocks
  • Performance Needs and Training Needs
  • TNA Structure and Framework
  • TNA Approaches

• TNA Techniques
  • Observations, questionnaires, work samples, group discussions, observing records and reports, key consultation, interviews
  • TNA technique selection guidelines

• The TNA Process
  • TNS Instruments & data collection techniques
  • TNA Method selection
  • Conducting TNA
  • Analyzing the data collating outputs from TNA
  • Identification of job skills breakdown
  • Reporting the TNA results
  • Converting training needs into specification for training

• Documenting TNA Findings
  • TNA Analysis report
  • Job skills audit report
  • Training needs summary report
  • Formal TNA report
  • Strategic training plan
  • Competency – skills training matrix
  • Suggested annual training calendar

• TNA Action Plan
  • Development of TNA action plan
  • Development of TNA framework

MR. MOHAN RAJ. (TRAJ)

Traj’s credentials as a management consultant with extensive experience includes amongst others – his appointment as a short-term expert for an EU funded project in Croatia; as a consultant on special projects for the Special Unit of Innovation, Prime Minister’s Office Malaysia; Lead Consultant for an Innovation Lab for Malayan Railways (KTMB) - a Ministry of Finance funded project led by Global Innovation Research Centre. He was also a consultant for several other medium scale organizations in Malaysia. Remarkably, he was also a consultant on retainer basis for the largest oil and gas union in Malaysia for more than a decade. His experience in management is also entrenched by his previous positions as a Group Senior General Manager for a multi-diversified local conglomerate and as a General Manager of Human Resources and Operations for a household-famed multinational company. As a Management Consultant, he collaborates with the management of organizations to address issues of strategy, conflict management, communication, organizational alignment, performance improvement and innovation. His primary role is to assist organizations in innovating, transforming and connecting their people to organizational strategies.

Traj’s academic credentials include a Bachelor of Science (Resource Economics), Master of Science and an Advanced Professional Diploma in Management. His Master’s thesis was on training and development. He is a Human Resource Development Council (HRDC) registered trainer and was a member of their Sectoral Training Committee Member on Wholesale and Retail - that undertook a training needs analysis for the retail industry. He was a key Course Tutor in human resource, change management and organizational behaviour in several academic programs including the Australian MBA programmmes of the universities of Newcastle, Edith Cowan, James Cook, Charles Sturt, Ballarat and Sunshine Coast; and Management Program of the University of London. He has been invited as a speaker in several local and international conferences pertaining to human capital and change management.

Vastly experienced as a consultant and trainer, Traj has conducted numerous sessions for personnel in the senior management and supervisory categories covering topics such as Strategic Management, Managing Organizational Change, Business Innovation, Conflict Resolution, Negotiation Skills, Collective Bargaining, Developing High Performance Teams, Influencing Groups and Individuals, Training Needs Analysis; and Creative Problem Solving and Decision Making. He has conducted training at Panasonic; Marconi; NEC; Scope International; Standard Chartered; British Petroleum; Larfarge; EMC;  Diamler AG; UMW Toyota, Tokio-Marine, AIA, DRB-Hicom, GEC, ICOM, MPOB; Kris International Traveltours; Spectrum Aluminium Fabricators; Infomindz Research and Development; E-Quest; MSHE Shipyard Engineering; Borneo Samudara; Alam Flora; Johore Port; Kemaman Supply Base; Westport; Multitone Electronics; Society of Planters; Peak Will; Dunham-Bush; KPJ Hospitals; Kulim Plantations; KFC; MATTA; EPA; Malaysian Airports; Kosma; TNB; Sabah Electricity Board; Multitone Electronics; Sabah Port Authority; Sawit Kinabalu; Sapura; PTP Ports; FELDA; FELCRA; Arab-Malaysian-SGB; Petronas; SIA; Xiamen Yinlu Consultancy, China; SEPOC, Yemen; IFA, Vietnam; Euromatech, Jordan; PTP Nusantara Indonesia; Al Khafji Joint Operations, Saudi Arabia; ASEAN-EC Management Centre, PM’s Department- Brunei DS, Economic and Finance Institute- Cambodia, Ministry of Economy, Labour & Entrepreneurship, Croatia etc.

***************************************************************************************