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Leading and Managing In The New Normal

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Training by  ATCEN
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On-Site / Training

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“The biggest barriers to strategic renewal are almost always top management’s unexamined beliefs.” -Gary Hamel

Today the current wave of disruption is fuelled by Covid-19, low touch, global lockdowns and digital tools. These Black Swan Events and Digital are speeding up the pace of change and making it harder for leaders to accurately create and sustain positions of competitive advantage.

The major challenge in any business and that of any leader is the rapid pace of change and the inability to meet the pace of technological change. Organization-wide digital transformation must occur, otherwise the organization will cease to exist.

This Workshop was developed for leaders who understand that they must embrace the Changes caused by VUCA and IR4.0 or the organization will be ceased to exist. They must lead their team to be Digitally Literate. Leaders urgently need to look into their Transformation or Die.

Workshop Learning Outcomes

  • Examine the implications of Black Swans and IR4.0 on the economy and organization business
  • Understand that a leader’s ability to adapt is essential to the success of an organization
  • Realized that adaptability not control is the success in Change
  • Need to focus on critical areas for transformation – Customers, Data, Value-Add, Innovation and Networks
  • Learn to align the organization, people and develop the talents for transformation
  • Seek out the competencies required for the Transformation
  • Create a dynamic and evolving work performance environment at work
  • Examine and plan for solutions to drive our human capital to meet the demands of the New Normal
  • Determine the best way forward for the Business

Outline

Session 1A: Of Black Swans and Industry Revolution 4.0

  • IR4.0, I4.0 Areas and The Impact on the Entire Economy and World
  • Dealing with VUCA with Vision, Understanding, Clarity and Agile

Session 1B: Leading Today in Uncertainty

  • The Realities of Organization Today- Digital and Low Touch
  • The Value Centric Leaders- Lead, Innovate, Re-Model, Develop,
  • Need for Business Acumen and Purpose
  • Exercise: The Effect of Business Unusual in Different areas of life, fears and opportunities

Module 2A: The Need of Transformation

  • Transformation, the Used To, What and Why
  • It is Strategy First, Technology Second
  • BAU is gone, the Need for Change in the Entire Business Model

Session 2B: Leading Remotely

  • The Way We Measure Performance
  • The TRUST FACTOR
  • Your Leadership Style Today
  • Activity: A Questionnaire and Qualitative Session on Leadership in Uncertainty

Session 3A: 5 Domains of Digital Transformation (Part 1)

  • Activating Value in your Products and Services
  • The Need for Data

Session 3B: 5 Domains of Digital Transformation (Part 2)

  • Customer Centricity in Your Company
  • Network for More Opportunities
  • Continuous Innovation.
  • Team Activity: Enhancing the Business Case each of the Digital Transformation
  • Exercise: Action Plan to enhance each of the Transformation Areas

Session 4A: The People Factor

  • The Changing Nature of Work
  • Redundant Job Roles, Stable Roles and New Roles
  • Need for New Skill Set
  • Activity: What we need to do to manage new roles

Session 4B: Re-model to a New Culture Change

  • The Change of People Habits and Patterns
  • What The Future Organization Looks Like
  • The Change of Everything to Sustainability
  • Group Exercise: The Change in People, Procedures, Products, Technology and Corporate Image

Speaker/s

Jeremy Lee
Jeremy serves as CEO and Principal Consultant of ATCEN
Sdn Bhd, and Group CFO for the ATCEN Group. ATCEN Group has business in Academic Education (PORTMAN College) and Corporate Training (ATCEN). He has been in the Corporate Training industry for over 16 years.
He is a Chartered Management Accountant (ACMA), Certified Accountant in Malaysia (MIA), Chartered Global Management Accountant (CGMA) and holds a MSc. in Engineering Business Management from Warwick University. He is currently pursuing his PhD in University Malaya. He is a Certified Personal Profiler and Human Job Analysis (Thomas International), Certified Trainer (PSMB) and Certified Master Trainer with Western Kentucky University. He is a Professional Speaker with the Malaysian Association of Professional Speakers (MAPS).
With more than 20 years of strategic and operational management experience, he has worked and been involved in numerous industries. He has conducted and facilitated thousands of individuals in the areas of Strategic Review, performance management, leadership skills, sales, negotiation skills, sales and service and communication skills. He has facilitated workshops in the region and is able to handle people from different backgrounds and management levels.
Over the years, Jeremy has been involved in numerous business. He has lead/ started and closed businesses was involved in mergers, acquisition, daily operations and disposals. He has held a variety of leadership and project management roles in various organizations prior to ATCEN. He was the Senior Consultant with the largest Business Process Outsourcing organization in Asia, Head of Knowledge and Learning Management Division of a listed company, Special Project Manager for a Resort Group, Operation Head in a Resort in UK, Project Team Leader in a Technology start up firm with and also an Internal and External Auditor. He has also operated a Restaurant previously, a recruitment organization and also oversaw the operations of a 30 year old Association.
Additionally, he has collaborated with Accenture on a multi-million-Ringgit e-commerce project in the loyalty program industry.  There, he gained the prestigious MSC status for the organization, played a pivotal role in the areas of strategic and operational planning, organizational structure, organizational change and the management of the project.  He was also the project manager for the first ISO 9002:1994 certification for a vacation ownership company, worldwide. 
Some of the companies he has worked with includes Alliance Bank, AIA, AMEX, AmBank, Axiata, Bacfree,  Bank Islam, Bank Rakyat, Bank of Tokyo, Bank of China, Bank Negara, BD Agriculture BMW (M), BP, Celcom, Cerebos Asia Pacific, Comex Genesys, CNI, CIMB Bank, CMA-CGM, Danone Dumex, Dell, DHL Express, DHL IT, DiGi, e-Genting, EasyCall, EON, EPIC, ExxonMobil, Fibertex, Fuji Xerox, Great Eastern, EPIC-I, General Electric, Etiqa, Hitachi, Heitech-Padu, Hong Leong Bank, HP, IBM, IJM Properties, IOI Corp, Iraq South Oil, Inti University, KWSP, KWAP, Kenanga Investment Bank, Kings Confectionery, LaFarge Cement, Maybank, Mayban Assurance, MAA, MBF Cards, Merck, Mesiniaga, MLRe, MSIG, MYOB, Nike, Nokia, OCBC Bank,  Petronas, Perodua, Philips, Proton, Polyplastic, PSDC, RHB Insurance, RHB Bank, Sapura Crest, Scomi, Siemens, Shell Trading, Shell SITI, SME Bank, SMECorp, SP Setia, SRG, Standard Chartered Bank, Spices and Seasoning, Sony Malaysia, Sony (PG), STAR Publications, Stemlife, Sunway Hospital, SWIFT, Taylors University,  Telekom Malaysia, Telekom Sales and Service, TIME, TMTouch, TM Net, Tenaga Nasional Berhad, Tokio Marine, Toyota Autobody, TNT Express, UMW Toyota, UOB Bank, UMobile,  Vsource, ZTE etc.

Special Offer

Early Bird Discount – RM4,000 for 3 pax
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ATCEN aspires to be Asia’s People and Capacity Development Partner. We believe all individuals can contribute to the betterment of self, the organization and the community. Having played an active role in developing high performance in the human capital of large, medium and small organizations in the Asia Pacific Region, we continue to strive to deliver measurable change in our services.

Established since 2003, we have garnered extensive experience in delivering business training, business events and capacity building engagements for professionals and businesses worldwide.

In our customers’ eyes, ATCEN represents Accountable, Partnering, Integrity and Customer Centric. The ATCEN Team delivers exceptional quality services by empowering our people to fulfil our purpose and mission to develop people and build sustainable capabilities in organizations.

ATCEN’s Affiliations and Partners:

  • Pembangunan Sumber Manusia Berhad (PSMB/ HRDF): ATCEN is a Class “A” training provider for PSMB (HRDF) and a 5 Star Rated Training Provider.
  • Ministry of Finance: Registered for training, course/seminar and education management.
  • Western Kentucky University (WKU, USA): ATCEN is a WKU Asia partner, offering their certification programs for the Asian community. ...
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