Business Acumen for Better Decision Making

We are in a brand new business environment, the tall majestic skyscrapers of yesterday now echoes with emptiness. The world of business has gone disarray and the beautiful memories of certainty is a distant reality. The combination of Industry Revolution 4.0, Covid-19 Pandemic and the Global Lockdown has rendered our business model changed. We need to re-evaluate our business model to determine what is the most likely scenario for our business;

In this era of business Unusual, therein lies many challenges, yet many opportunities persist and new ways of working awaits us. Business Unsual requires a new employee mindset. Those that are agile, dynamic and high business acumen will succeed, they are the ones who will change the way organization is run and conducted. The Corporate Entrepreneur has finally arrived to accelerate the growth of Digital.

Workshop Learning Outcomes

• The Black Swan Events
• The Sinking of the Ship and The New Model
• The New Business Unusual and the Implications
• Activity: What has Change?

• The Realities of Organization Today- Digital and Low Touch
• Lead, Management, Innovate and Developed
• Need for Business Acumen and Corporate Entrepreneurship
• Activity: Dealing with the Uncertainty? (Internal/ External)

• The 5 Business Acumen Concepts
  • Cashflow
  • Profit Margin
  • Customer Focused
  • Velocity and Growth
  • Growth
• Activity: Relating our Business and the practice of business acumen

• Examine Our Business Model: Using the Ship and Its Parts as an Example
• Activity: Discussion on the assumptions and changes on Business Model

• Entrepreneur Mindset (Part 1) Flexibility
  • The Focus must always be on the end Results
  • Change is Constant
• Communicate
  • Communicate with Everyone
  • Communicate your business continuously
• Understand
  • Power of Leverage
  • Choices and Sacrifices
• Sales and Service
  • SALES Relationships
  • SERVICE Relationships
• E3
  • Set Expectations
  • Be Engaged
  • Always Explain
• Decide
  • Make Decisions
  • Know when to U-turn

• Areas of Change in Organization Work Culture
• The Change in Our Job Scopes and Working in Teams
• Presenting Ideas and Concepts to Others (Management)
• Concepts and Ideas
• Areas of Focused
• Changes to be made
• Presentation: A presentation by the participants

Jeremy Lee
Jeremy serves as CEO and Principal Consultant of ATCEN Sdn Bhd, and Group CFO for the ATCEN Group. ATCEN Group has business in Academic Education (PORTMAN College) and Corporate Training (ATCEN). He has been in the Corporate Training industry for over 16 years.
He is a Chartered Management Accountant (ACMA), Certified Accountant in Malaysia (MIA), Chartered Global Management Accountant (CGMA) and holds a MSc. in Engineering Business Management from Warwick University. He is currently pursuing his PhD in University Malaya. He is a Certified Personal Profiler and Human Job Analysis (Thomas International), Certified Trainer (PSMB) and Certified Master Trainer with Western Kentucky University. He is a Professional Speaker with the Malaysian Association of Professional Speakers (MAPS).
With more than 20 years of strategic and operational management experience, he has worked and been involved in numerous industries. He has conducted and facilitated thousands of individuals in the areas of Strategic Review, performance management, leadership skills, sales, negotiation skills, sales and service and communication skills. He has facilitated workshops in the region and is able to handle people from different backgrounds and management levels.
Over the years, Jeremy has been involved in numerous business. He has lead/ started and closed businesses was involved in mergers, acquisition, daily operations and disposals. He has held a variety of leadership and project management roles in various organizations prior to ATCEN. He was the Senior Consultant with the largest Business Process Outsourcing organization in Asia, Head of Knowledge and Learning Management Division of a listed company, Special Project Manager for a Resort Group, Operation Head in a Resort in UK, Project Team Leader in a Technology start up firm with and also an Internal and External Auditor. He has also operated a Restaurant previously, a recruitment organization and also oversaw the operations of a 30 year old Association.
Additionally, he has collaborated with Accenture on a multi-million-Ringgit e-commerce project in the loyalty program industry.  There, he gained the prestigious MSC status for the organization, played a pivotal role in the areas of strategic and operational planning, organizational structure, organizational change and the management of the project.  He was also the project manager for the first ISO 9002:1994 certification for a vacation ownership company, worldwide.
Some of the companies he has worked with includes Alliance Bank, AIA, AMEX, AmBank, Axiata, Bacfree,  Bank Islam, Bank Rakyat, Bank of Tokyo, Bank of China, Bank Negara, BD Agriculture BMW (M), BP, Celcom, Cerebos Asia Pacific, Comex Genesys, CNI, CIMB Bank, CMA-CGM, Danone Dumex, Dell, DHL Express, DHL IT, DiGi, e-Genting, EasyCall, EON, EPIC, ExxonMobil, Fibertex, Fuji Xerox, Great Eastern, EPIC-I, General Electric, Etiqa, Hitachi, Heitech-Padu, Hong Leong Bank, HP, IBM, IJM Properties, IOI Corp, Iraq South Oil, Inti University, KWSP, KWAP, Kenanga Investment Bank, Kings Confectionery, LaFarge Cement, Maybank, Mayban Assurance, MAA, MBF Cards, Merck, Mesiniaga, MLRe, MSIG, MYOB, Nike, Nokia, OCBC Bank,  Petronas, Perodua, Philips, Proton, Polyplastic, PSDC, RHB Insurance, RHB Bank, Sapura Crest, Scomi, Siemens, Shell Trading, Shell SITI, SME Bank, SMECorp, SP Setia, SRG, Standard Chartered Bank, Spices and Seasoning, Sony Malaysia, Sony (PG), STAR Publications, Stemlife, Sunway Hospital, SWIFT, Taylors University,  Telekom Malaysia, Telekom Sales and Service, TIME, TMTouch, TM Net, Tenaga Nasional Berhad, Tokio Marine, Toyota Autobody, TNT Express, UMW Toyota, UOB Bank, UMobile,  Vsource, ZTE etc.