EQ AND COMMUNICATION SKILL USING NLP FOR MANAGERS & LEADERS
Details
INTRODUCTION FOR EQ AND COMMUNICATION SKILL USING NLP FOR MANAGERS & LEADERS
COURSE OBJECTIVE
If you need to communicate successfully and influence others then this is the programme for you.
- Inculcate Better understanding-of NLP communication model and process
- Develop Empathy-heighten your listening skills
- Be more persuasive-learn the essential skills to influence and inspire.
- Improve confidence-with the skills to communicate effectively, your self esteem and self worth will be elevated to new levels
- Work better with others-develop the flair to interact well with others
- Know yourself and others better-having a greater understanding of yourself and those around you will make you a more flexible communicator
- Learn to manage-selfs and interpret others non-verbal communication
- Motivate yourself and others-enhance yours and others performance
- Enhance relationships-managing our own emotions and that of others
- Able to manage and overcome-interpersonal communication conflict
- Become an excellent communicator-communicate with integrity and clarity
Outline
COURSE CONTENT
Module 1: Introduction
- Understand how different methods of communication affect your work
- Recognise good and bad communication
- Understanding Individual Emotional Orientations and Needs
Module 2: The brain
- How to use the left and right side of your brain to achieve its full potential
- Self Assessment of our preferred thinking approaches in communication
- Change the way you think by re-wiring your brain, breaking habits and thinking more positively
- Learn how the unconscious mind affects our thinking, actions and habits
Module 3: Emotional Intelligence
- What is EQ & EI?
- The Difference between EQ and IQ
- Understanding \Why EQ is important
- EQ Self Assessment of Personality Types
- How to deal effectively with each Personality Type
Module 4: Influential Factors on EQ
- Personality Traits & EQ
- Recognition of your Behaviours and Impulses
- Understanding Situational Non-Verbal Behaviours
- Perception – Interpreting Body Language
- Fear Factors
Module 5: Excellent Communication
- Learn all about human interaction and how to communicate well
- Discover how to make messages clearer, more effective and persuasive
- Answer questions like: What does communication help to do? How do beliefs and values effect communication?
- Backtracking to understand others 3-levels deeper
- Emphatic listening & deep communication
- Emotional Excellence for relationship building
Module 6: Advance Language Patterns
- What words to use to encourage better communication, how to use body language to build rapport
- Advance language patterns that access the sub-consciousness to influence others easily.
- Pacing and priority conflicts in teams
- Meta Modeling-the ultimate persuasive tool
Module 7: Action planning
- Develop an action plan to take your new skills forward
- Action plan to implement Emotional Excellence for relationship development
Special Offer
The promotion expiry date for each programmes differs. For more information on the exact expiry date of the promotion, feel free to contact us.
OTC Training Centre Sdn Bhd may at any time in its sole and absolute discretion withdraw, amend and/or alter the terms and conditions of the stated promotions without prior notice.
Schedules
Wed, Thu | 09:00 AM — 05:00 PM |
No. of Days: | 2 |
Total Hours: | 14 |
OTC Training Centre Sdn Bhd is an innovation leader in the development and delivery of practical outsourcing training programs for the past 17 years. Since then, OTC has supported thousands of companies to upskills their employees with personalized content and learning solutions. Today, we have evolved to provide a full suite of outsourcing services in the learning and development field.
Our training programs are entitled to HRDCorp claim, with our trainers being certified by HRDCorp as well. As a training provider, we aspire to keep providing the best training to our respected clients to ensure their satisfaction while using our service as the training provider.