EQ AND COMMUNICATION SKILL USING NLP FOR MANAGERS & LEADERS

• Inculcate Better understanding-of NLP communication model and process
• Develop Empathy-heighten your listening skills
• Be more persuasive-learn the essential skills to influence and inspire.
• Improve confidence-with the skills to communicate effectively, your self esteem and self worth will be elevated to new levels
• Work better with others-develop the flair to interact well with others
• Know yourself and others better-having a greater understanding of yourself and those around you will make you a more flexible communicator
• Learn to manage-selfs and interpret others non-verbal communication
• Motivate yourself and others-enhance yours and others performance
• Enhance relationships-managing our own emotions and that of others
• Able to manage and overcome-interpersonal communication conflict
• Become an excellent communicator-communicate with integrity and clarity

COURSE CONTENT

Module 1: Introduction

• Understand how different methods of communication affect your work
• Recognise good and bad communication
• Understanding Individual Emotional Orientations and Needs

Module 2: The brain

• How to use the left and right side of your brain to achieve its full potential
• Self Assessment of our preferred thinking approaches in communication
• Change the way you think by re-wiring your brain, breaking habits and thinking more positively
• Learn how the unconscious mind affects our thinking, actions and habits

Module 3: Emotional Intelligence

• What is EQ & EI?
• The Difference between EQ and IQ
• Understanding \Why EQ is important
• EQ Self Assessment of Personality Types
• How to deal effectively with each Personality Type

Module 4: Influential Factors on EQ

• Personality Traits & EQ
• Recognition of your Behaviours and Impulses
• Understanding Situational Non-Verbal Behaviours
• Perception – Interpreting Body Language
• Fear Factors

Module 5: Excellent Communication

• Learn all about human interaction and how to communicate well
• Discover how to make messages clearer, more effective and persuasive
• Answer questions like: What does communication help to do? How do beliefs and values effect communication?
• Backtracking to understand others 3-levels deeper
• Emphatic listening & deep communication
• Emotional Excellence for relationship building

Module 6: Advance Language Patterns

• What words to use to encourage better communication, how to use body language to build rapport
• Advance language patterns that access the sub-consciousness to influence others easily.
• Pacing and priority conflicts in teams
• Meta Modeling-the ultimate persuasive tool

Module 7: Action planning

• Develop an action plan to take your new skills forward
• Action plan to implement Emotional Excellence for relationship development