Clerical and Staff Developing Skills

This carefully designed training workshop will enrich participants with practical skills for effective management of the Office and the problems associated with it via the development of the clerical and staff development .

This workshop ensures that all administrative work is completed efficiently and that productivity is increased. The participants will learn the functions of an effective office, office management principles and practices, office rules, regulations and procedures, improving office communications, enhancing office productivity and dealing with office problems effectively.

Acquiring the proper office administrative skills is very crucial for any organization to function effectively and efficiently. This training workshop will introduce participants to new perspectives and up to date techniques on administrative skills for better office management.

MODULE 1 : Understanding Office Clerical Administration, Work Ethics & Roles.

 GROUP DISCUSSION ON OFFICE ADMINISTRATION PROBLEMS

TRAINING VIDEO = “EFFECTIVE OFFICE ADMINISTRATION”

MODULE 2 : Enhancing Clerical Communication Skills

MODULE 3 : Office Clerical Skills & Writing Skills.

MODULE 4 : Clerical Initiative Leadership in the Office

MODULE 5: Organizational Skills
MODULE 6:  Records  & Filing Management

MODULE 7 : PRACTICAL MODULE

POST TRAINING EXAM

CALL US AT 03-56215540 FOR FULL COURSE OUTLINE

Mr.Kevin Murthy is an acknowledged International practitioner and trainer for the Strategic Management and Change Management,  Excellent Manager & Leadership Program , Team Building, Managerial Skills Development, Motivation and Strategic Managerial - Leadership programs.

Mr.Kevin is a Ministry of Human Resources - HRDF/PSMB Approved Trainer together.

He has had Twenty-Five Years of Technical, Managerial and Training experience in industry combined with consulting and training experience across varied companies and industries.

He has had the honour of being personally trained by the world renowned Thinking Guru, Dr. Edward De Bono in Creative and Lateral thinking skills. He has also been personally trained by world renowned Training Evaluation guru, Dr.Jack Phillips

Mr. Kevin Murthy obtained his first Bachelors Degree in Science from University of Malaya and served as Hydrocarbon Well Logging Engineer, Data Engineer and became the Unit Manager for Oil & Gas Services Company around the world. In all these positions, he has had to manage, supervise and train all personnel under him at high speeds to attain competencies in safety, technical and supervisorial skills as well as in having skills to train other trainees at high speeds, as reaching a high level of competency on-the-job is a matter of life and death on these offshore installations.

Mr. Kevin has a strong track record and possesses exceptional ability in StrategicLeadership, Managerial , Supervisory skills and to transfer On-The-Job skills and knowledge to trainees .He has also served as the Regional Technical Services Manager with a Multinational Drilling Services Company for the Asia Pacific Region. As the Technical Services and Unit Manager, Mr. Kevin has recruited , trained and led over a hundred engineers, both managerial/supervisorial and technical, who were part of the team involved in multi-million dollar projects.

A MBA graduate from Oklahoma City University, USA, Mr. Kevin Murthy became the General Manager of a Canadian Oil & Gas consulting company and helped project manage all their Malaysian and International contracts. He also succeeded in leading and turning around this ailing company in a short period of time by way of training personnel to achieve higher levels of productivity at high speeds.

Mr.Kevin had the honour of being a sole Malaysian representative to Geneva, Switzerland for the World Trade Organization-United Nations Conference on Trade and Development (WTO-UNCTAD)”s International Trade Centre (ITC) and the global network of for Trade – Tr@de Net with 140 member countries. Mr.Kevin has the Special Honour of being the only Private Consultant ever appointed by Geneva to this position which is normally reserved for government officials !

Mr.Kevin has Organized , Managed and Led many international Conferences and Seminars with major international exposure to new and dynamic ideas. All these adds tremendous value to his training sessions.

Mr. Kevin Murthy has an excellent track record, with both Malaysian and Multi National companies in successfully training both Leadership-Management personnel as well as other training executives and managers. Mr. Kevin Murthy is a much sought after lecturer and trainer for Leadership, Management, Strategic Management, Training & Development and Management Studies at the Certificate, Diploma, Degree and Masters levels and has trained, coached and educated over 40000 delegates.

Mr. Kevin Murthy, currently serves as Principal Consultant  and leads a team of highly experienced consultants in Technical and Management consulting. He has helped various organizations including Public Listed companies train their Managers, Engineers,  Supervisors and increase their skills, knowledge and experience.

Mr. Kevin's clients (in Malaysia, ASEAN Region, China, etc..) includes OMRON Malaysia, UNIQEMA (Unilever), Holiday Inn, Shangri La Hotel Group China (Dalian, Quingdao etc..), Shangri La Hotel KL, MAXIS,  PERODUA, PROTON Bhd,  Bank Negara  Malaysia,  Maruwa Malaysia S/B, Mitsubishi Electric  S/B,  ,UTSB Management   S/B, JW Marriot KL,  Holiday Inn Hotels, Ritz Carlton etc ,Shirasaki Electronics Vietnam, Can Tho Hatien II Cement Vietnam, Quatest Vietnam, Aventis Biosciences Vietnam RJ Reynolds Tobacco Company, PBR Automotive, Kraiburg-Goodway Rubber, Don Brake and many more International and Public Listed  organizations.          

Mr. Kevin’s Live National TV appearances includes discussions on Strategic Management, Leadership, Human Behaviours, Productivity, Safety and comments on National Economy, etc…            

Mr.Kevin’s training has often been described as Highly Effective, Dynamic , Fun and Amazing !

Group Discount: RM50.00 per pax (two or more pax)

Terms and Conditions:

• Registration is confirmed once Registration Form is received via fax / email.
• All payments / Undertaking letters / Letter of Approval must be available and presented prior to the course;
• Any cancellation must be received in writing within 5 working days prior to the course else full payment will be imposed. There will be a cancellation fee of RM250 for any cancellation made later than 5 working days prior to the course.
• Any registered delegates who fail to attend the registered course will be liable for full payment of the course fee.
• Claimable from HRDF under the SBL Scheme
• Fax/Email the completed registration form together with your cheque in favour of SMART MANAGEMENT TRAINING CENTRE PLT