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Details

Strategists often regard performance gap as business problems, inefficiency in the current internal business process and/or source for identifying individual’s competency requirements. It is vital for an organization to then identify the root cause(s) of problems and to solve them systematically.


The effectiveness and ability to analyse proposed solutions and to make sound decision before the actual execution of any intervention selections is regarded as another key competence one must possess.  Brainstorming, aside from some key QC tools, is of great help during this crucial process.

Outline

  • Model for objective and analytical thinking: Input – Process - Output
  • Thinking style: the difference between creative and analytical thinking, and their applications
  • Perception & emotion:  the barriers in real problem identification
  • Appraise the situations: Forecasting potential problems and weighing risk
  • Apply relevant framework in problem solving and decision-making (SA-PA-DA-PPA)
  • Problem definition and idea generation
  • Problem-centred & solution-centred orientations
  • Techniques and tools such as Pareto Chart, Fish Bone Diagram, Force Analogy and brainstorming for individual and group problem solving
  • Analysis of situations, problems, objectives and solutions
  • Process for decision-making  
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Ampro believes that the key to a successful and rewarding career is continuous professional development.  We have a flexible approach to your training needs with regardless of whatever your requirements, we promise you a high level of service with packages that meet the needs of your business.

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