Browse 47 Call Center courses in Malaysia
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Courses > Customer Service > Call Center
Call Center
Managing Challenging Customers & Complaints
Online Training by
ATCEN
Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that challenging customers be managed well. The Managing Challenging ...
Online Live
May 29 - May 30, 2024
MYR 1,800.00
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Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that challenging customers be managed well. The Managing Challenging ...
MORE INFO
Creating the WOW Service Experience Workshop
Online Training by
ATCEN
This continuous ability to create WOW experiences for your customers is what keeps them coming back to you continuously. These are the key factors that builds relationships, value and organization success. ...
Online Live
Jun 05 - Jun 06, 2024
MYR 1,800.00
0 like
This continuous ability to create WOW experiences for your customers is what keeps them coming back to you continuously. These are the key factors that builds relationships, value and organization success. ...
MORE INFO
Call Centre Customer Care Skills
Training by
Quality Input Resources Sdn. Bhd.
Call Centre Customer Care Skills Pre-training agent call assessment Call centre customer service training Team Leader training Post-training agent call assessment One to one coaching Reporting results ...
Kuala Lumpur
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Inquire for Price
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Call Centre Customer Care Skills Pre-training agent call assessment Call centre customer service training Team Leader training Post-training agent call assessment One to one coaching Reporting results ...
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Telesales / Telemarketing Skills
Training by
Quality Input Resources Sdn. Bhd.
Telesales Agents & their Team Leaders 6 days training and consultancy campaign Grow your revenue by developing customer relationships through phone Design targeted scripts and deliver them with exceptional ...
Kuala Lumpur
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Inquire for Price
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Telesales Agents & their Team Leaders 6 days training and consultancy campaign Grow your revenue by developing customer relationships through phone Design targeted scripts and deliver them with exceptional ...
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Certified Contact Center Manager (CCCM)
Certification by
ATCEN
Certificate of Completion awarded by Western Kentucky University (USA) The Certified Contact Center Manager (CCCM) is developed for Contact Center management teams. It is a comprehensive program that ...
Certificate of Completion awarded by Western Kentucky University (USA) The Certified Contact Center Manager (CCCM) is developed for Contact Center management teams. It is a comprehensive program that ...
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Certified Contact Centre Quality Assurance Analyst (CCCQAA)
Online Training by
ATCEN
Certificate of Completion awarded by Western Kentucky University (USA) At the heart of Customer Experience Management (CEM) in a Contact Center, Quality monitoring refers to the process of listening ...
Online Live
Jun 10 - Jun 11, 2024
MYR 3,300.00
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Certificate of Completion awarded by Western Kentucky University (USA) At the heart of Customer Experience Management (CEM) in a Contact Center, Quality monitoring refers to the process of listening ...
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Certified Customer Experience Management Practitioner (CCXMP)
Workshop by
ATCEN
The era of engaged organisations in connecting to customers is here. As a result, organisations are compelled to establish a sturdy Customer Experience Management (CXM) framework to enable intimate customer ...
The era of engaged organisations in connecting to customers is here. As a result, organisations are compelled to establish a sturdy Customer Experience Management (CXM) framework to enable intimate customer ...
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Call centre debt collection skills
Training by
Quality Input Resources Sdn. Bhd.
Call Centre Debt Collection Skills Pre-training collection call assessment Telephone debt collection training Team Leader training Post-training collection call assessment One to one coaching Reporting ...
Kuala Lumpur
Inquire for Schedule
Inquire for Price
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Call Centre Debt Collection Skills Pre-training collection call assessment Telephone debt collection training Team Leader training Post-training collection call assessment One to one coaching Reporting ...
MORE INFO
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Managing Challenging Customers & Complaints
ENDED
Online Training by
ATCEN
Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that challenging customers be managed well. The Managing Challenging ...
Online
MYR 1,200.00
0 like
Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that challenging customers be managed well. The Managing Challenging ...
MORE INFO
ENDED
Certified Contact Center Professional (CCCP)
ENDED
Online Certification by
ATCEN
Certificate of Completion awarded by Western Kentucky University (USA) As Contact Center operations increases in complexity, the roles and responsibility of Contact Center Professionals has changed drastically. ...
Online
MYR 2,200.00
0 like
Certificate of Completion awarded by Western Kentucky University (USA) As Contact Center operations increases in complexity, the roles and responsibility of Contact Center Professionals has changed drastically. ...
MORE INFO