Browse 79 Customer Service courses in Malaysia
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Telesales / Telemarketing Skills
Training by
Quality Input Resources Sdn. Bhd.
Telesales Agents & their Team Leaders 6 days training and consultancy campaign Grow your revenue by developing customer relationships through phone Design targeted scripts and deliver them with exceptional ...
Kuala Lumpur
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Telesales Agents & their Team Leaders 6 days training and consultancy campaign Grow your revenue by developing customer relationships through phone Design targeted scripts and deliver them with exceptional ...
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Call Centre Customer Care Skills
Training by
Quality Input Resources Sdn. Bhd.
Call Centre Customer Care Skills Pre-training agent call assessment Call centre customer service training Team Leader training Post-training agent call assessment One to one coaching Reporting results ...
Kuala Lumpur
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Call Centre Customer Care Skills Pre-training agent call assessment Call centre customer service training Team Leader training Post-training agent call assessment One to one coaching Reporting results ...
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Retail Customer Service Training
Training by
Learning Solutions
Target Audience This Programme targets all members of the service team, from Customer Service Representatives to Service Leaders to Customer Service Executives & Managers.Line Leaders who are responsible ...
Target Audience This Programme targets all members of the service team, from Customer Service Representatives to Service Leaders to Customer Service Executives & Managers.Line Leaders who are responsible ...
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Critical Customer Service Skills
Training by
Learning Solutions
In today's business environment where price differences are marginal, quality has become standardised and delivery methods indistinguishable, customer service has become the key differentiator. It's no ...
In today's business environment where price differences are marginal, quality has become standardised and delivery methods indistinguishable, customer service has become the key differentiator. It's no ...
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Delivering a Five-Star Customer Service Experience
Short Course by
REETUS TRAINING & CONSULTING
As Gandhi once said, “A customer is the most important visitor on our premises and he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He ...
As Gandhi once said, “A customer is the most important visitor on our premises and he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He ...
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Developing and implementing customer service strategies
Training by
Quality Input Resources Sdn. Bhd.
DEVELOPING & IMPLEMENTING CUSTOMER SERVICE STRATEGIES Introduction Successful organisations continually Satisfy Customers, Increase Customer Base, Prevent Brand Switching, Address and Solve Problems ...
Kuala Lumpur
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DEVELOPING & IMPLEMENTING CUSTOMER SERVICE STRATEGIES Introduction Successful organisations continually Satisfy Customers, Increase Customer Base, Prevent Brand Switching, Address and Solve Problems ...
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Front Desk Training
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Help Desk Training
Training by
Learning Solutions
In most IT environments the helpdesk is the interface between IT Support and your customers, and as such it is imperative that this first point of call is both professional and efficient. This two-day ...
In most IT environments the helpdesk is the interface between IT Support and your customers, and as such it is imperative that this first point of call is both professional and efficient. This two-day ...
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SCR-103 Effective Marketing & Customer Service Intensive Workshop
Training by
Ampro Solutions Sdn Bhd
Everyone says it is cheaper and easier to keep existing customers than to win new ones. You would not want to lose your customers to competitors or give them an excuse to leave you. Customer service ...
Johor Bahru
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Everyone says it is cheaper and easier to keep existing customers than to win new ones. You would not want to lose your customers to competitors or give them an excuse to leave you. Customer service ...
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Managing Difficult Customers
Training by
Learning Solutions
No organisation or person is perfect. In a customer-oriented marketplace with increasing competition, only companies with employees who have a successful strategy for dealing with complaints and problems ...
No organisation or person is perfect. In a customer-oriented marketplace with increasing competition, only companies with employees who have a successful strategy for dealing with complaints and problems ...
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